Dock Lead Hand

Mohegan•City of Saint John, NB

12h•Onsite

About The Position

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims.

Requirements

Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
Forklift certified
Trained in the Transportation of Dangerous Goods
WHMIS certified
Communication skills - advanced
Computer skills – accuracy, MS products, AS400, web-based programs
Demonstrated customer relationship skills
Strong conflict resolution skills
Able to work deadlines in a high transactional environment
Ability to champion business needs in a collaborative manner to colleagues
Results focused
English, other languages an asset
Able to work with little supervision

Nice To Haves

Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial

Responsibilities

Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life.
Load and unload cargo
Promptly report all incidents or accidents to supervisor
Ensure proper use of protective gear and safe operation of machinery.
Report continuing performance and attendance issues to supervisor
Answer questions and coach team members on all dock area processed or equipment operation.
Maintain records and documents as required
Assist in training workers on equipment operation and company safety policies and procedures.
Effectively communicate issues to supervision, management and other leads/employees
Assist whenever necessary and other duties that may be assigned.
Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.