Seasonal Dock Hand at Tidal Basin

Guest Services, Inc. • Washington, DC

1d • Onsite

About The Position

Tidal Basin Boathouse, managed by Guest Services, Inc., is hiring seasonal dock hands for the 2026 season. The season runs from March through October, and the boathouse is open 7 days a week. This is a full-time position, requiring staff to work at least one day on the weekend and on summer holidays. This role is ideal for individuals who enjoy working outdoors and assisting guests.

Requirements

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.
• Must be able to swim or be willing to wear personal flotation device while on duty.
• CPR/First Aid Certification (can be trained upon hired).
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Working in wet and slippery conditions.
• Frequently working in an outdoor, hot, and damp environment.
• Frequently immerses hands in water.
• Withstanding temperature extremes in outdoor environments and inclement weather.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Physical presence at the job site is essential to perform job duties.

Responsibilities

• Assisting with all boathouse services offered.
• Quality control and cash handling procedures.
• Maintaining a clean and safe dock area.
• Assisting guests safely getting in and out of boats.
• Securing company property.
• Maintaining a safe environment at the boating area, following appropriate procedures and guidelines.
• Assisting with docking of boats and safely helping customers on and off rental equipment.
• Boathouse maintenance such as cleaning, weeding, removing trash, organizing, and ordering supplies.
• Providing excellent customer service to guests, while directing customer issues to supervisor or unit manager.
• Providing First Aid & CPR to guests if needed.
• Identifying items and corresponding cost of items and tabulating bills using cash register, calculator, or other price equipment.
• Issuing receipts, refunds, credit, or change due to customers accurately.
• Maintaining cash register and contents within.
• Maintaining awareness of safety issues and reporting them immediately to your manager.
• Performing any other duties required or requested by your Supervisor or Manager.

Benefits

• Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
• Embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company.
• Commitment to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED