Freedom Boat Club - Part-Time Dock Hand at Sarasota Marina Jack, FL

Brunswick Boat Group•Sarasota, FL
•Onsite

About The Position

As part of the Freedom Boat Club team, the Dock Hand works by the water with a varied fleet of boats and provides customer-focused service to club members. The role includes welcoming members, supporting dock operations, helping with boat departures and returns, and maintaining vessels and the club location. The position is part-time and requires availability on weekdays, weekends, and holidays. It involves working outdoors in varying weather conditions, in a marina on fixed or floating docks, and near and on the water.

Requirements

  • Pass a background check and drug screen.
  • Have a valid driver’s license and a good driving record.
  • Be at least 18 years of age.
  • Be able to regularly perform the physical demands of the role, including bending, kneeling, balancing, and carrying equipment up to 25 pounds.
  • Be able to read and manipulate handheld tablets.
  • Be available to regularly work weekdays, weekends, and holidays.
  • Be able to adhere to all safety policies.

Nice To Haves

  • Experience in or around boats.
  • Strong communication and customer service skills.
  • Ability to maintain a calm, positive attitude during periods of high activity.
  • Positive, cooperative attitude and the capability to work unsupervised.

Responsibilities

  • Welcome and acknowledge guests according to company standards.
  • Anticipate and address guests’ service needs, and thank them with genuine appreciation.
  • Make and answer telephone calls using appropriate etiquette.
  • Manage the check-in and check-out process using a handheld tablet.
  • Check equipment to ensure it is functional and on board.
  • Clean and maintain vessels and the club location according to company standards.
  • Complete daily clerical work, including preparing the reservation system, fuel logs, and weather reports.
  • Become familiar with local waters to provide basic guidance to members.
  • Communicate clearly and professionally.
  • Maintain a clean and professional uniform and personal appearance.
  • Follow company policies and procedures and maintain confidentiality of proprietary information.
  • Perform other reasonable job duties as requested by supervisors.
  • Work outdoors in the elements and stand for extended periods.
  • Safely move on, off, and in vessels during varying tide and weather conditions.

Benefits

  • 401(k) with up to 4% match.
  • Wellbeing program.
  • Product purchase discounts.
  • Growth opportunities within and across Brunswick’s brands.
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