Dock and Door Technician

Crown Equipment•Cincinnati, OH

2d•Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking knowledgeable customer-focused technicians to join their team. This role involves driving to customer locations to install, service, and repair dock equipment and other industrial building accessories. The company emphasizes employee investment, professional development, and a culture of passionate people and inspired innovation. They offer a comprehensive benefits package and award-winning training for service technicians.

Requirements

Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks.
Extensive travel (over 20%)
Occasional overnight stays (0-5%)
Job may require employee to operate a non-CDL, DOT-regulated vehicle and complete an MVR and driver qualification file.
Must be 21 years old, and employee will be required to pass a DOT Physical.
Must be able to sit 2 hours, stand 5 hours, walk 1 hour, see, talk, and hear.
Must be able to frequently lift/carry/push/pull up to 50 lb., bend/stoop/twist, squat, reach below knee level, grip/grasp, work with arm outstretched, and work above chest level.
Must be able to occasionally lift/carry/push/pull up to 100lb., reach above shoulder level, climb stairs, climb ladders, torque, use vibratory tools, and pinch grip.
Must be able to safely operate lift trucks and vehicles/service vans.
Must have good binocular vision.
Crown will only employ those who are legally authorized to work in the United States.

Nice To Haves

Technical school graduate preferred.
Mechanical and electrical aptitude.
Welding experience.
Good written and verbal communication and customer care skills.
Read and understand hydraulic and electrical schematics
Familiar with tools and equipment such as common hand.
Good mechanical aptitude and good knowledge of electrical/ electronic systems, and hydraulics.
Perform Mig, Tig, and Arc welding of mild steel.
Ability to distinguish colors preferred.

Responsibilities

Troubleshoot, diagnose, service, repair and install dock and door equipment.
Perform all assigned planned maintenance on customer dock and door equipment.
Welding.
Maintain a service van and its inventory.
Process paperwork after completion of each job.
Communicate daily with dispatcher to determine work schedule.
Travel to customer locations.
Confer with customer on problems and issues.
Perform safety and operational tests.
Quote repair costs & complete repair paperwork.
Service and maintain dock and door equipment.
Schedule and coordinate service in accordance with daily repair schedule.
Perform minor repairs to the van such as replacing windshield wipers.
Service the van by having the oil changed, tire pressure checked, etc.
Pick up parts and replenish van’s inventory.
Maintain accurate van parts inventory levels in compliance with Branch Guidelines.
Maintain Safety Equipment supplied with van.