Saks Fifth Avenue Docent

Saks Fifth Avenue • New York, FL

1d • $22 - $28 • Onsite

About The Position

The Docent role at Saks Fifth Avenue requires a skilled multi-tasker who can deliver high service standards in alignment with customer expectations. The ideal candidate will possess superior verbal communication and interpersonal skills, be bi/multi-lingual, and have an understanding of and passion for client service, brand heritage, and luxury culture. A positive, solution-oriented, and client-focused mindset is essential, along with the ability to thrive in a fast-paced environment and adapt to change. The role demands a professional and polished demeanor, demonstrating confidence and a positive attitude.

Requirements

• Skilled multi-tasker who can pivot to support team members where needed
• Superior verbal communication and interpersonal skills
• Bi/multi-lingual
• Understanding of and passion for client service, brand heritage and luxury culture
• Positive, solution-oriented, and client-focused mindset
• Ability to thrive in a fast-paced environment and have the flexibility to adapt to change
• Professional and polished demeanor demonstrating confidence and a positive attitude
• Customer Obsessed Mindset
• Passion for providing a seamless and elevated experience for clients
• Knowledge of hospitality and/ or related customer facing industry
• Ability to quickly problem solve client concerns and determine solutions with limited supervision
• Ability to interact professionally and respectfully

Responsibilities

• Deliver high service standards in alignment with customer expectations
• Effectively communicate with clients, co-workers, and management in a professional and courteous manner
• Provide a seamless and elevated experience for clients
• Quickly problem solve client concerns and determine solutions with limited supervision
• Interact professionally and respectfully

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed