Doc Imaging Tech I, Rev Cycle

University of Rochester•Town of Gates, NY

9d•$17 - $24•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Requirements

High School diploma or equivalent and 1 year of relevant experience required Or equivalent combination of education and experience

Responsibilities

Accurate and efficient prepping, scanning, indexing and quality checking of documents.
Ensuring that all necessary correspondence and documentation needed for the billing system has been received and is accurate.
Performs quality assurance checks of outgoing correspondence.
Sorts and routes incoming mail, including but not limited to, patient refund checks, statements, collection letters, and correspondence.
Validates patient addresses via telephone, returned mail, or using electronic tools.
Updates the billing system accordingly, ensuring patient addresses and all pertinent registration data are accurate.
Mails outgoing statements, receipts, requisitions, and letters.
Receives daily, weekly, and monthly reports from external customers for review and processing, including verification and billing of insurances, payment transfer requests, verification of account status, and other reports as assigned.
Processes internal reports to ensure accounts are processing appropriately within the billing system.
Performs quality assurances checks regarding outgoing correspondence.
Requests and distributes daily statement requests.
Prepares all payments received from collections agencies for payment posting, in accordance with established policies and procedures.
Receives incoming inquiries from both internal and external customers and ensures account status is kept current.
Creates and follows work tickets on research issues.
Assigns patient disputes with equity and performs follow ups to ensure the mandated timeframes are met.
Alerts management team to issues not completed within specified timeframes.
Identifies potential issues or trends and reports to management.
Other duties as assigned.