DMS Program Manager - Operational Excellence

Delta Air Lines, Inc.•Atlanta, GA

31d

About The Position

The DMS Program Manager - Operational Excellence will be responsible for the overall success of the Operational Excellence program of Delta Material Services (DMS). DMS has been consistently growing since its inception. The Operational Excellence program has been launched to set the framework of continuous improvements in business process management and project management to position DMS for an accelerated growth trajectory. We are looking for a professional with hands-on experience in managing Business Process Management (BPM) and Project Management utilizing PMI principles in a medium to large scale business enterprise. The successful candidate will be a highly motivated individual who is adept in working in a strong matrix environment and works collaboratively across business teams. DMS is a dynamic, fast moving work environment with changing priorities like a start-up.

Requirements

hands-on experience in managing Business Process Management (BPM) and Project Management utilizing PMI principles in a medium to large scale business enterprise
highly motivated individual who is adept in working in a strong matrix environment and works collaboratively across business teams

Responsibilities

Develop, implement and execute the operational excellence program across the enterprise
Partner with organizational leaders and their teams to define and execute results focused improvement initiatives aligned with the strategic objectives of DMS
Create and lead cross functional project teams including information compilation and information flow
Responsible for the timely delivery of process and project commitments across teams
Identify key opportunities and gaps in the core business and project management processes and aligns resources to these priorities
Coach and train identified project managers to adhere to sound project management practices and methodologies including project identification, budget calculations and business justifications. Track and report project status anticipating and removing project barriers
Promote a continuous learning environment and ensure ongoing training and development across the enterprise on principles, techniques and methodologies throughout the organization
Foster a sense of urgency and champion cultural change that pushes for continuous improvement with a focus on improving efficiency, quality and driving down costs
Drive the utilization of the appropriate charters, quality improvement methodologies, tools and techniques to drive improvements
Ensure projects are integrated and aligned with other business activities and with the appropriate project/process owners to accomplish the project goals
Ensure two-way open communication throughout the organization, keep the stakeholders informed of program status, ensure coordination of activities and key learning.
Demonstrate a data and process mindset and statistically verify improvements.
Own the timely delivery of initiatives and regularly reports to leadership team with status of schedules, budgets and achievement of intended objectives.