Manager, Operational Excellence

LGC Group•Middleton, WI

3h•$123,000 - $184,000•Hybrid

About The Position

Manage operational excellence team, develop OE culture, and lead OE strategy execution for manufacturing sites. This strategic business partner oversees the execution of Shingo-based models, management of training and education in Lean methodologies, and the enhancement and development of various OE tools and systems including Daily Management Systems, A3/Root Cause Problem Solving, and Leader Standard Work. Collaborating closely with operational leaders, this project leader requires close and regular teamwork to drive top-line growth, gross margin expansion, OpEx team, and working capital efficiency. This position acts in a "player-coach" role, leading the team while also actively implementing OE methodologies and initiatives. This role will operate out of a hybrid work environment and must be within commutable distance of the LGC sites in Middleton, WI, Milford, MA, Gaithersburg, MD or Petaluma, CA. The Manager directs personnel and resources, promoting ownership and accountability in a hybrid environment.

Requirements

Bachelor's degree in Engineering, Operations Management, Business Administration, or a related field—or equivalent experience that is relevant and applicable
Previous working experience, minimum 7 years, in an operational excellence or process improvement capacity within a manufacturing organization
Demonstrated success leading, managing, and motivating people in a fast-paced operational service environment
Proven knowledge of multiple improvement methodologies (Lean/TPS, Shingo Model, Kaizen, Six Sigma, Theory of Constraints, Total Productive Maintenance)
Prior experience participating on or leading cross-functional project teams
Previous success implementing operational process improvements or continuous improvement initiatives
Proficient computer skills, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint

Nice To Haves

Graduate degree in Engineering, Life Sciences, Business Administration, or a related field
10+ years of experience in an operational excellence or process improvement capacity within a manufacturing organization.
Professional certification in Project Management (PMP, CAPM), Six Sigma, or Continuous Improvement (CCIM)
Prior experience managing teams spanning multiple sites or geographies.
Prior work experience in a biotechnology, medical device, or pharmaceutical organization.

Responsibilities

Lead OE professionals in region to meet business goals, ensure quality compliance
Manage the personnel activities of direct and indirect reports, including budgeting, engagement, staffing, training, talent management, employee relations, and mentoring and coaching
Act as a key business ally to cross-functional collaborators and global process owners across various functions, sites, and regions
Develop and implement operational plans aimed at improving the productivity and profitability of the direct team by achieving excellent standards
Collaborate with site leaders to develop and maintain forward-looking, site-specific plans driving operational improvements
Ensure successful implementation, improvement, and management of OE tools and systems, including Daily Management Systems (DMS), throughout the business unit’s operational sites
Develop and provide effective training and coaching to all levels of the Operations function in improvement methodologies, with an emphasis on Lean/Shingo methodologies
Provide data insights for decision-making, analyze critical metrics, and advise leadership on trends.
Serve as a reliable subject matter expert, maintaining a strong knowledge base of OE standard processes and leading CI methodologies and models
Adhere to company Personal Protection Equipment (PPE) policy
Perform other duties as required, or assigned by management, to meet business needs