DMS / EMS / SCADA Analyst Associate

American Electric PowerSalem, VA
$63,496 - $99,401Onsite

About The Position

TOPS SCADA Provide complex technical support and training for computer Energy Management (EMS) Systems or Supervisory Control & Data Acquisition (SCADA) systems and other technical infrastructure used in Transmission Operations centers. Position requires a high degree of adaptability, and a focus on meeting customer needs and continuous improvement in the systems supported.

Requirements

  • Associate’s degree or higher from an accredited college / university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience.
  • Demonstrates Entry Level understanding of operational practices of applicable equipment and software in assigned areas of knowledge
  • Strong skills in communication, issue resolution, organization, and facilitation are essential.
  • Solid understanding of the business unit / operating company systems is preferred.
  • Experience with SCADA systems is preferred.
  • Associate’s degree or higher from an accredited college / university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience.
  • Two (2) year DMS/EMS/SCADA experience with associate’s degree and four (4) years of experience with a high school diploma.
  • Individuals with a bachelor’s degree with no DMS/EMS/SCADA experience may be considered for entry into the organization at this level.
  • Demonstrates a more detailed entry level understanding of operational practices of applicable equipment and software in assigned areas of knowledge
  • Strong skills in communication, issue resolution, organization, and facilitation are essential.
  • Solid understanding of the business unit / operating company systems is preferred.
  • Experience with SCADA systems is preferred.

Nice To Haves

  • Civil and Electrical experience preferred.

Responsibilities

  • Provide leadership and guidance to Analysts in problem resolution and support activities through training and mentorship.
  • Represent the SCADA Display group in task forces, working groups, and special projects with minimal supervision.
  • Ensure reliable operations of EMS and SCADA systems, making recommendations for improvements in quality and reliability.
  • Maintain and enhance real-time data interfaces, tools, and software for SCADA.
  • Stay updated on current technologies to keep EMS and SCADA tools current and effective.
  • Build and maintain custom online displays for EMS and SCADA systems.
  • Build and maintain tabular displays for EMS and SCADA systems.
  • Define and implement internal standards for EMS and SCADA.
  • Conduct complex troubleshooting and problem resolution across all areas of expertise.
  • Provide after-hours support for EMS/SCADA systems as necessary.
  • Perform troubleshooting and problem resolution in assigned areas of knowledge with Senior Level guidance.
  • Provide after-hours support for the EMS/SCADA systems as needed.
  • Begin to gain an understanding of current technology utilized by AEP and understanding how it applies to SCADA with Senior Level guidance.
  • Beginning to gain an understanding of basic Protection and Control application and the effect it has on overall SCADA with Senior Level guidance.
  • Begins to gain an understanding of what each type of equipment is in the substation with Senior Level guidance.
  • Detailed knowledge is required in one (1) of the following areas: Application development, Operating System support, Computer system administration, Database technologies and support.
  • Perform troubleshooting and problem resolution in assigned areas of knowledge with Senior Level guidance.
  • Provide after-hours support for the EMS/SCADA systems as needed.
  • Begin to gain an understanding of current technology utilized by AEP and understanding how it applies to SCADA with Senior Level guidance.
  • Beginning to gain an understanding of basic Protection and Control applications and the effect it has on overall SCADA with Senior Level guidance.
  • Begins to gain an understanding of what each type of equipment is in the substation with Senior Level guidance.

Benefits

  • competitive compensation
  • unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
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