DME Services Specialist

Illinois Bone and Joint Institute LLC•Morton Grove, IL

8h•$21 - $23

About The Position

The DME Services Specialist is the key focal point for the proper fitting and education of orthopedic durable medical equipment for patients. This position supports the DME Services Coordinator as necessary.

Requirements

High school diploma or equivalent
Basic mathematical skills
Proficiency with business and communication software including MS Office (Word, Excel, PowerPoint, and other related programs) and general business equipment (facsimile, copier, printer, etc.)
Demonstrate a working knowledge of ICD-10, CPT, and HCPCS codes, HIPPA laws, medical terminology and anatomy
Excellent organizational and communication skills (verbal and written)
Self-direction essential
Stand or sit for extended periods of time
Ability to do medium lifting according to DOL guidelines
Ability to perform job functions at multiple sites requiring automotive transportation

Nice To Haves

B.S in Athletic Training preferred but not required
Certified Athletic Trainer (pending certification ok) or Certified Orthotic Fitter - preferred but not required
Certified Medical Assistant preferred not required
Experience working in a DME providers office, physicians office, rehab clinic, hospital, or insurance company in a similar role - preferred but not required
Knowledge of DME accreditation is a plus
Working knowledge of distribution, inventory control and purchasing systems

Responsibilities

Vend and provide education to patients on the application, use, care, and expected outcome for orthopedic durable medical equipment (DME) products as indicated by the physician instructions and manufacturer recommendations
Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portions
Ensure that all necessary documentation is obtained as it relates to payer requirements, and standard operating procedures
Perform patient/customer scheduling, education, order processing, delivery, and courtesy call back
Comply with all elements of HIPAA, Medicare, Medicaid, and other required programs
Procurement and insurance processing of durable medical equipment
Maintain a clean and safe work environment
Other duties as assigned