DME Service Technician - Mankato
About The Position
Join the team at Handi Medical Supply and enrich the lives of others in this rewarding role! Are you mechanical and eager to learn new things? We are seeking a motivated professional to deliver, assess and repair durable medical equipment such as a manual or power wheelchairs and hospital beds in the Mankato area. Auto mechanic skills transfer well into this role! Check out our career site and see what our culture is all about. Handi was rated as a Top Work Place by the Star Tribune the last 11 years! We are thankful to our team members and are privileged to say we are a top place to work!
Requirements
- High school diploma or equivalent
- Must possess a valid driver's license
- Must be 18 years of age or older
- Strong communication skills to include all communication types
Nice To Haves
- Related mechanical and/or technical experience
- Auto mechanic experience a plus
Responsibilities
- Delivers, sets up, and instructs customers and caregivers on the proper usage of home medical equipment. Typical equipment includes hospital beds, walkers, manual and power wheelchairs, patient lifts, lift chairs, oxygen concentrators, suction machines and enteral pumps
- Safely loads, secures, transports, and unloads equipment in compliance with company policies and safety standards
- Performs basic visual inspections of equipment to ensure cleanliness and readiness for customer use
- Communicates compassionately and professionally with customers, caregivers, and family members providing clear, customer-friendly instructions on the safe operation, care and proper use of equipment
- Demonstrates equipment operation while ensuring customer and/or caregiver understanding before leaving the site
- Follows HIPAA guidelines and always maintains patient confidentiality
- Adheres to infection control, cleaning, and safety protocols
- Assesses and repairs home medical equipment and complex rehab equipment per the manufacturer’s guidelines and in conjunction with resources provided by the vendor (customer and technical support, website, and manufacturer literature)
- Coordinates schedules with coordinators and/or leadership for timely deliveries, assessments and repairs
- Remains current with applicable accreditation, payer, state, and federal regulatory authorities that oversee the home medical equipment industry
- Ensures the full and appropriate completion of all required documents upon delivery
- Participates in call rotation to provide emergency 24-hour service to customers
Benefits
- health
- dental
- vision
- 401K plus match
- incentive program
- life insurance
- paid time off
- paid holidays
- long-term disability
- short-term disability
- free parking
- volunteer pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
