DME/Orthopedic Technologist - Plano - Texas Orthopaedic Associates

ORTHOLONESTAR MSO LLC•Plano, TX

9d•$23 - $28•Onsite

About The Position

Under general supervision, the Orthopaedic Technologist/Durable Medical Equipment (DME) Technician assists physicians with care and treatment of orthopedic patients prescribed a DME product. This position properly fits and applies braces, crutches, casts, and other orthopedic soft goods. The position maintains/oversees clean and well-stocked DME inventory areas. Position may assist in obtaining pre-certification and authorization of products.

Requirements

High School Diploma, general education degree (GED), or certification from college or technical school or three to six months related experience and/or training or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Knowledge of Athena database software and general knowledge of Microsoft applications is helpful.
Knowledge and understanding of medical insurance is helpful.
Knowledge of billing is helpful.

Responsibilities

Provide education to patients on the application, use, care and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
Perform patient scheduling for custom products, education, order processing, delivery and call backs.
Ensure that all necessary documentation is obtained as it relates to payer requirements, standard operating procedures and compliance guidelines.
Follow procedures to minimize insurance denials and maximize revenues (pre-authorization for designated items and all Work Comp, PRP for patient’s responsibility).
Printing Athena Reports and comparing to TOA’s reports/inventory
Provides excellent customer service to patients by listening and appropriately serving patients.
Contribute to an overall positive work atmosphere through actions and attitude.
Relays relevant information to the appropriate internal staff.
Assist physician/physician assistant with documenting and ensuring that all services ordered are coded in the E.H.R. and/or on patient superbill.
Participate in office meetings and educational activities.
Maintain work area in neat and orderly manner.
Comply with HIPAA procedures.
Other duties as assigned.
All employees have a responsibility to comply with our organization’s policies and procedures and code of conduct.