DLO Phlebotomy Service Rep I

Quest DiagnosticsDurant, OK
Onsite

About The Position

Diagnostic Laboratory of Oklahoma (DLO) is seeking a Phlebotomy Service Representative I to join their team in Durant, OK. This role involves collecting blood and urine specimens, managing patient information, processing specimens, and obtaining necessary billing and diagnostic details. The position requires a positive attitude, teamwork, and adherence to DLO's standards.

Requirements

  • Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.
  • Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
  • Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
  • Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
  • Proficiency in basic computer use, including keyboarding and data entry
  • Flexibility with your schedule — you may occasionally need to start early or stay late to meet patient or client needs
  • Willingness to travel or work at different locations if business needs change
  • Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
  • Comfortable sitting or standing for extended periods of time
  • Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
  • Comfortable using a computer and phone regularly
  • Good hand coordination and steady movements
  • Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling

Responsibilities

  • Collect blood and urine specimens using approved techniques and equipment
  • Accession patient and test information accurately into the Care 360 system
  • Process and prepare all types of specimens for testing
  • Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
  • Communicate clearly, courteously, and professionally with internal teams, patients, and external customers
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