DJJ OPERATIONS COORDINATOR - 80024648

State of Florida

23d

About The Position

This position is responsible for maintaining and creating forms and templates using Adobe and Microsoft Word, providing training and technical assistance, and developing policies and procedures to assist the Bureau of Monitoring and Quality Improvement in operating more efficiently and effectively. In addition, this position will be responsible reviewing annual compliance report submissions to ensure appropriate content, grammar, and punctuation. Routes draft annual compliance reports for review and finalizes annual compliance reports for posting to the Department of Juvenile Justice (DJJ) website. This is a professional position requiring the ability to work independently to meet established deadlines. We are seeking a highly motivated person with in-depth writing, editing, organizational, and critical thinking skills.
Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management.

Requirements

• Knowledgeable in Department of Juvenile Justice policies and procedures.
• Knowledge about the continuum of care of services and systems.
• Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.
• Possessing the ability to communicate well verbally and in writing.
• Understand computer technology and systems applications of Word, Excel, PDF, and other functional software programs.
• Proficient in the use and application of the telephone, copier, and other equipment.
• Ability to travel.

Nice To Haves

• Preference will be given to candidates with a bachelor’s degree from an accredited college or university or four years of professional experience.
• Four or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred.
• Previous audit or monitoring experience is preferred.
• Experience with Word, Excel, PDF/Adobe, PowerPoint, Access, and SharePoint.
• Experience with creating forms and templates using Word or Adobe, or similar software.

Responsibilities

• Reviews annual compliance report submissions to ensure appropriate content, grammar, and punctuation. Routes draft annual compliance reports for review by the appropriate Assistant Secretary and Providers. Finalizes annual compliance reports for posting to the Department of Juvenile Justice (DJJ) website.
• Responsible for reviewing and revising the quality improvement standards, report templates, scoring grids, review instruments, work papers, and other protocols to assist regional monitors throughout the state.
• Assists with organizing and preparing the work papers workshop, MQI statewide meeting, and other meetings and conferences.
• Provides technical assistance to Monitoring Quality Improvement staff statewide to include resolving issues pertaining to work papers, standards, policies, training, manuals, ratings, etc.
• Reviews Monitoring and Quality Improvement policies and procedures to ensure they are reflective of the work being performed and the products being delivered. Responsible for drafting and making updates to the Monitoring and Quality Improvement (MQI) Desk Manual.
• Responsible for maintaining the Monitoring and Quality Improvement SharePoint site. Responsible for maintaining the Bureau’s webpage, including positing annual reports, revised/draft standards, or other MQI documents as requested. Responsible for coordinating, maintaining, and updating the statewide annual compliance report schedule and maintains the integrity of the Quality Improvement Database.
• Represents the Bureau of Monitoring and Quality Improvement in various meetings with other program offices. Coordinates the flow of policy information from the program offices to the regional monitoring staff.
• Assists with various public records requests with duties including research, preparation of material, coordination with the General Counsel’s Office, and preparation of a response to the original requestor.
• Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level