Divisional Trainer

Behavioral Health Allies•Kansas City, MO

1d•$22•Onsite

About The Position

The Divisional Trainer plays a critical role in ensuring high-quality, consistent, and compliant service delivery within their assigned division at Behavioral Health Allies (BHA). This position is responsible for the development, coordination, delivery, and evaluation of onboarding and ongoing training specific to the division’s service model, regulatory requirements, and operational needs. Unlike the Company Trainer, who supports training across all divisions, the Divisional Trainer is embedded within a single division and serves as a hands-on training leader, coach, and mentor for division staff. This role ensures employees are competent, confident, and aligned with evidence-based practices, safety expectations, and BHA operational standards. The Divisional Trainer directly supports employee onboarding, 30/60/90-day development, fidelity to practice, and ongoing skill-building—ensuring staff are equipped to deliver compassionate, ethical, and effective care while advancing BHA’s Core Values: Empower Through Innovation, Integrity in Action, Advocate with Passion, Leaders in Learning, Compassionate Care Always, and Sustainable Growth, Lasting Impact. This is a safety-sensitive position. Employees must be able to safely perform the essential functions of the job, with or without reasonable accommodation, including maintaining continuous alertness, providing direct supervision, driving individuals served as required, and administering medications as trained.

Requirements

Minimum of 3 years of experience in behavioral health, special education, residential services, or developmental disability services
Demonstrated experience in staff training, onboarding, coaching, or supervision
Strong communication and presentation skills (written, verbal, and visual) with a compassionate, professional demeanor.
Knowledge of ABA-informed practices, trauma-informed care, crisis prevention, and behavior support models
Strong organizational, documentation, and data-tracking skills
Strong instructional, facilitation, and adult-learning skills
Ability to coach, model, observe, and provide corrective feedback with professionalism and empathy
Excellent verbal, written, and interpersonal communication skills
Ability to work independently while collaborating with leadership, HR, clinical, and training teams
High ethical standards, sound judgment, and commitment to safety and dignity
Proficiency in Microsoft Office and learning management/training systems

Nice To Haves

Bachelor’s degree in Psychology, Education, Special Education, Social Work, Human Services, ABA, or related field preferred (equivalent experience considered)
Knowledge of ABA-informed practices, behavior support strategies, trauma-informed care, and crisis prevention models preferred

Responsibilities

Develop and implement division-specific onboarding and training curricula
Adapt training materials to reflect division needs, client profiles, and operational realities
Identify opportunities to improve onboarding, training delivery, and staff competency systems
Ensure all training aligns with BHA policies, licensing standards, and regulatory requirements
Maintain accurate and timely training records, certifications, and compliance documentation
Model professionalism, accountability, and ethical conduct at all times
Train staff to deliver safe, respectful, person-centered services
Reinforce dignity, rights, and advocacy for individuals served
Serve as a resource when training gaps impact quality of care or client outcomes
Lead division-specific onboarding, refresher training, and role-based development
Conduct competency assessments, observations, and fidelity checks
Provide coaching and feedback to strengthen staff performance and confidence
Support mentorship and apprenticeship-style learning for new employees
Embed trauma-informed, culturally responsive, and relationship-based practices into all training
Support staff emotional regulation, de-escalation skills, and confidence in high-stress situations
Promote a positive learning environment that values growth and psychological safety
Support scalable training systems that sustain quality during growth
Analyze training outcomes and recommend improvements
Collaborate with Operations, HR, Clinical, and Company Training teams to align training with organizational goals
Manage and support 30/60/90-day onboarding check-ins for division staff
Ensure completion of all required initial and ongoing training
Coordinate role-specific training aligned with division workflows and expectations
Conduct routine fidelity checks and observations
Identify skill gaps and partner with supervisors on corrective coaching plans
Support retraining and remediation efforts as needed
Provide real-time coaching and modeling within division settings when appropriate
Support staff during escalated situations within scope of training role and approved systems
Assist with post-incident debriefs and targeted retraining
Work closely with Operations Managers and supervisors to align training with performance expectations
Partner with HR and Company Training to ensure consistency and compliance
Communicate training progress, risks, and needs to leadership
Perform other duties and special projects as assigned to support organizational initiatives
Attend required meetings, trainings, and professional development sessions
Support cross-functional initiatives related to quality improvement and staff development
Uphold BHA’s mission and values in all work performed