Divisional Program Officer - 2025712

World Relief•Towson, MD

4d•Hybrid

About The Position

The Divisional Program Officer supports a portfolio of U.S.-based offices by providing technical program assistance, surfacing local innovations, supporting DMEAL efforts, and ensuring high-quality program delivery and implementation through standardized processes. World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs , Statement of Faith , Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor’s degree.
Minimum 3 years of experience in human services, or nonprofit program management.
Proven ability to manage multiple priorities.
Excellent communication, facilitation, and problem-solving skills.
Proficiency in data tracking and reporting tools.
Experience with developing and implementing DMEAL.
Willingness to travel up to 25% domestically.

Nice To Haves

Degree in social work, public administration, international relations, or a related field.
Graduate Degree Preferred.
Experience working with refugee resettlement programming.
Strong understanding of U.S. resettlement programs and federal guidelines (e.g., PRM, ORR).
Experience supporting geographically dispersed teams.

Responsibilities

Conduct regular check-ins with assigned offices to assess program quality, identify challenges, and surface innovative practices.
Provide tailored technical assistance across core service areas, including case management, community engagement, housing, employment, and immigrant services.
Collaborate with Service Line Directors to follow up on monitoring reports, corrective action plans, and progress toward grant outcomes.
Supports strong communication between US local offices and national service teams, supporting holistic program execution by leveraging national tools, training, and resources.
Share trends and insights from the US local offices to inform national strategy and contribute to program development.
Support offices in preparing for home office and state-level program monitoring, including grants compliance and documentation.
Collaborate with national service line teams to ensure implementation and accountability of corrective action plans when needed.
Maintain and regularly update the Healthy Office Dashboard with relevant data and metrics in collaboration with the Impact Data Manager.
Provide regular updates to the Divisional Director, including summaries from Service Line Directors on program health and performance.
Contribute to office data collection and proposal development.
Help gather stories of impact for use by Enterprise and local marketing teams.
Assist local offices with grant research and identification of funding opportunities.
Serve as the point of contact for connecting U.S. offices with relevant home office assistance and information.
Support local offices with the rollout and implementation of DMEAL.