Divisional Head of Operations

Performance Team•Hopedale, MA

2d•$180,000 - $200,000•Onsite

About The Position

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. This position is highly visible and plays an integral role on our operations team. Directs and oversees operational policies, objectives, and initiatives. Responsible for developing, implementing, maintaining and improving the operational functions of assigned Transportation / Distribution facility(s) while maintaining effective and efficient service to customers with a focus on quality, productivity, safety, loss prevention and employee relations. Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

Requirements

Minimum 10 years of experience in a fast paced warehousing environment with increasing responsibilities.
Demonstrated expertise in managing growing warehousing operations.
Experience in a 3PL environment supporting multiple customers or lines of business helpful.
Demonstrated experience working with customers to improve business operations and results.
Experience supporting negotiations for new or increased customer contracts.
Experience implementing and managing key performance indicators throughout operations and holding management and employees accountable for performance metrics.
Solid financial, analytical and P&L experience.
Familiarity with Lean techniques and continuous improvement models.
Experience with warehouse management and transportation management systems (WMS/TMS).
Experience working with remote headquarters and functional resources, ability to build effective relationships, solve problems, and get things done.
Experience creating a high-trust, high-performance, team culture.
Demonstrated leadership and people-management skills.
Must be authorized to work for any employer in the U.S.

Responsibilities

Develops and maintains logistics operations business plans to include all program requirements, labor hours, cycle, production costs, and image.
Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.
Provides guidance to the development of a logistics process plan, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs.
Ensures all established costs, quality, and delivery commitments are met.
Coordinates logistics activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.
Responsible for financial analysis and aggressive management of operational expenses.
Reviews production and operating reports and directs the resolution of operational, logistics, and maintenance problems to ensure minimum costs and prevent operational delays.
Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
Distribution focus: oversight of shipping/receiving, picking/packing, and inventory
Experienced in rapid carton throughput – import deconsolidation/domestic consolidation
Store delivery focus: unloading, sorting, segregating, palletizing, load out, on-time delivery
Domestic pickup and delivery functions
Leverages continuous improvement methods to enhance labor productivity and process accuracy while maintaining a clean and safe work environment
Performs managerial functions, such as, mentoring, coaching, administering performance reviews, conducting disciplinary actions, and interviewing employment candidates
Engages with staff to develop talent and encourage leadership growth amongst employees
Drives a high-performance culture characterized by an empowered, highly engaged team
Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.