Divisional Administration Specialist

LakeHouse • Chicago, IL

10h • Remote

About The Position

As Division Administration Specialist, you'll play an essential role in supporting our communities, leaders, and operational teams by driving key business functions, enhancing administrative processes, and helping create strong, successful communities. This role provides the opportunity to make a meaningful impact across multiple senior living communities while partnering closely with operational leadership. You'll play a key role in driving business performance, supporting community leaders, improving processes, and helping create exceptional experiences for residents and team members.

Requirements

• Minimum of two (2) years of leadership experience in operations, financial planning, human resources, business administration, or a related field required
• Valid driver's license required
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong verbal, written, and presentation skills
• Proficiency with Microsoft Office Suite and business applications
• Ability to work independently while collaborating effectively with leaders at all levels

Nice To Haves

• Bachelor's degree in Business Administration, Human Resources, Finance, or a related field preferred
• Experience supporting multiple locations, communities, or business units preferred
• Senior living, healthcare, hospitality, or multi-site operations experience preferred

Responsibilities

• Collaborate with community and divisional leadership to provide administrative and operational support across multiple senior living communities
• Support hiring initiatives, HR audits, compliance reviews, onboarding, and training efforts
• Train and support Executive Directors and Business Office Managers on policies, procedures, and operational best practices
• Assist with financial reviews, collections processes, and business office performance initiatives
• Identify operational deficiencies and recommend process improvements, corrective actions, and training opportunities
• Develop and distribute reports, presentations, and business updates for leadership and stakeholders
• Maintain administrative policies, procedures, and operational documentation
• Monitor compliance with health, safety, regulatory, licensing, and certification requirements through audits and tracking processes
• Coordinate and support interdepartmental projects and operational initiatives
• Provide guidance and support to Business Office teams while evaluating performance and identifying development opportunities
• Assist with annual budgeting processes and operational planning initiatives
• Perform other duties and special projects as assigned

Benefits

• Competitive pay with early access to earned wages
• Flexible scheduling
• Health, dental, vision, life, and disability insurance
• Paid time off and holidays
• 401(k) with employer match
• Paid training and growth opportunities
• Uniforms (where applicable)
• Employee Assistance Program (EAP)
• Volunteer time off
• Wellness-related benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level