Division Vice President

Airtron • Columbus, OH

1d • Hybrid

About The Position

The Division Vice President is responsible for the daily operations of the division, providing regular performance updates and recommendations to senior management. This role requires strong time management skills and the ability to be a hands-on leader, delving into details to problem-solve with the team. The Division Vice President supervises all division staff to ensure operational excellence and 100% customer satisfaction, while also maintaining budgets and operational expenses to meet financial performance goals. This position involves proposing strategies for division growth, ensuring compliance with safety standards and required training, and continuously seeking improvements in results, effectiveness, and customer satisfaction. The role also includes protecting company assets, providing ongoing supervision, training, coaching, and feedback to improve performance, and leading designated teams through effective objective setting, delegation, and communication. Addressing performance concerns with constructive feedback and consequences is also a key responsibility, along with adhering to all company policies and procedures.

Requirements

• 10+ years’ experience in operations management
• 10+ years’ experience leading successful, productive teams
• Proven track record of sales success and operational growth
• High school diploma or GED
• HVAC or Home Services experience
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Ability to manage projects and resources
• Must be able to communicate in English effectively, both verbally and in writing
• Excellent verbal and written communication skills
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required

Nice To Haves

• Bachelor’s degree in Business or related field
• HVAC certification/license
• Leadership skills and effective leadership behaviors
• Proven ability to scale teams and operations
• Strong time management and the ability to ensure time is utilized effectively
• Understanding of income statement, balance sheet, & cash flow and how to link them to operational KPI's
• Ability to link operations to financial results
• Data driven leader
• Ability to work independently and as part of a team
• Strong work ethic
• Capable of making good judgments/decisions
• Strong interpersonal communication and collaboration skills, with all levels of the organization
• Able to work in a fast-paced, high-pressure environment
• Proactive mindset
• Strong organizational skills, attention to detail and the ability to multi-task
• Ability to build positive relationships with customers, both internal and external
• Achieves net promoter score targets
• Willingness and ability to work collaboratively with all levels of the organization
• Safety mindset and acceptance of a safety culture

Responsibilities

• Responsible for the daily operations of the division
• Provides regular performance updates and recommendations to senior management
• Responsible for the supervision of all staff at the division to ensure employees are meeting expected operational excellence standards – including 100% customer satisfaction
• Maintains budgets and operational expenses to achieve the financial performance as outlined in the budgeted financial plan
• Proposes strategies to support the growth of the division
• Ensure that all employees comply with safety standards and team members are always safety conscious
• Ensures that employees attend all required training
• Continually searches for ways to improve results, effectiveness and customer satisfaction
• Protects the company’s assets; monitors how trucks, tools and inventory are handled
• Provides ongoing supervision, training, coaching and feedback to improve performance and meet objectives of all assigned areas to ensure optimal performance
• Provides leadership to designated teams through effective objective setting, delegation, and communication based on direction from senior management
• Addresses issues of concern related to performance providing constructive and ongoing feedback and consequences if performance remains below standards
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED