Division Order Associate
About The Position
Under general supervision, this position will provide good customer service by answering general division order questions from the owner relations hotline and email. This role will create and maintain owner identifiers in both Land and Accounting systems, prepare, sort and mail division orders to interest owners, and process executed division orders by recording returned dates and making necessary changes to owner number such as address and Tax Identification Numbers (TIN) in the database. This position will also complete general administrative duties like scanning documents, making labels, data entry, making copies, and filing. Other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Good working knowledge of Microsoft Office Suite including MS Word and Excel and basic knowledge of Adobe products.
- Basic use/operation of standard office equipment.
- Strong written and verbal communication skills.
- Strong attention to detail and emphasis on accuracy with data entry.
- Good time management and problem-solving skills.
- Able to understand and follow instruction, procedures, policies and maintain confidentiality.
- Able to follow-up and meet established deadlines.
- Good organizational skills.
- Able to help, support and work effectively within a team.
- Capacity to work independently with some supervision.
- Demonstrate high ethical and professional behavior and decision making.
Responsibilities
- Provide good customer service by answering general division order questions from the owner relations hotline and email.
- Escalate irregular or complex requests to the appropriate analyst in a timely manner.
- Create and maintain owner identifiers in both Land and Accounting systems.
- Prepare, sort and mail division orders to interest owners.
- Process executed division orders by recording returned dates and making necessary changes to owner number such as address and Tax Identification Numbers (TIN) in the database.
- Complete general administrative duties like scan documents, make labels, data entry, make copies and file.
- Perform other duties as assigned.
Benefits
- Health Care eligibility including Medical & Prescription, Dental and Vision coverages
- Health Savings Account (HSA), Dependent Care FSA and Dependent Care FSA match
- Employer Paid Insurance: Basic Life and AD&D (employee, spouse, child), Short-Term and Long-Term Disability Coverage
- Voluntary Insurance: Life and AD&D, Accident, Long Term Care, Critical Illness, Hospital Indemnity, Pet Insurance, Legal Services
- Employee Assistance Program (EAP)
- 401(k) with employer matching
- Student Loan Repayment Reimbursement
- Vacation, Personal Choice Days (PCD), Sick Time
- Paid Parental Leave
- Company paid Holidays
- Wellness Reimbursement
- Subsidized Parking and Public Transportation
- Financial Well-being Program
- Professional Membership Reimbursement
- Employee Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
