Division Manager

A.P. Moller - Maersk • City of Industry, CA

21h • $100,000 - $125,000

About The Position

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Requirements

• Overall operational, financial, compliance, and client performance of multiple final-mile delivery locations.
• Direct leadership to site management teams.
• Primary point of accountability for ensuring each operation meets established service, safety, compliance, capacity, and financial expectations.
• Operate with a high level of independence and ownership—proactively identifying risks, developing solutions, and driving execution without requiring senior leadership to identify issues or establish corrective action plans.

Responsibilities

• Own performance across assigned locations, including service KPIs, route execution, delivery quality, productivity, capacity, customer experience, and other contractual requirements. Analyze trends, identify root causes, and implement corrective actions before issues escalate.
• Develop strong relationships with client leadership, lead recurring business reviews, respond to concerns and escalations, and ensure commitments are completed timely. Maintain proactive communication and provide clear recovery plans when performance falls below expectations.
• Maintain an accurate contractor recruiting and capacity pipeline for each location. Forecast future capacity needs based on volume and business requirements, partner with Procurement on onboarding, and ensure adequate qualified delivery teams are available before capacity becomes an operational risk.
• Maintain a comprehensive compliance process across all assigned locations. Ensure contractors and service workers meet applicable requirements, including background checks, drug screens, MVRs, licensing, insurance/COIs, and other required documentation. Track expiration dates, follow outstanding items through completion, and ensure compliance issues are addressed proactively.
• Lead, coach, and hold site leaders accountable for performance. Establish clear expectations, conduct regular performance discussions, develop leadership capability, address performance concerns timely, and build succession plans for critical positions.
• Maintain ownership and understanding of site P&Ls, labor and contractor costs, billing accuracy, invoice reconciliation, short pays/rejections, expenses, and other financial drivers. Identify opportunities to improve profitability while maintaining service expectations.
• Ensure operational reports, KPI scorecards, recruiting trackers, compliance records, financial reporting, and action plans are accurate, complete, current, and provide leadership with appropriate visibility into business performance and risk.
• Promote a strong safety culture and ensure safety incidents, property damage, claims, and operational risks are appropriately investigated, documented, escalated, and addressed.
• Maintain timely oversight of employee timecards, PTO requests, expense reports, Workday actions, staffing requests, performance documentation, and other Division Manager-level approvals.
• Identify opportunities to improve processes, reduce costs, increase productivity, strengthen compliance, and improve the customer and delivery-team experience. Develop solutions that can be standardized across multiple locations when appropriate.

Benefits

• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed