Division Lead Marketing Agency

Paul Gough Media • Celebration, FL

8d • Onsite

About The Position

We are looking for a high-level operator and leader to take over the day-to-day leadership of the PhysioFunnels Marketing Agency - a multi-million dollar healthcare marketing division serving private practice owners across the United States, and UK. This is a leadership position for someone who knows how to run a real agency business, understanding people management, client retention, operational efficiency, delivery standards, contribution margin, accountability, team culture, and the pressure that comes with leading a people-heavy service division. You will work directly with founder Paul Gough and become one of the key senior leaders inside the company as we continue evolving from a traditional marketing company into an AI-first media and technology business. PhysioFunnels is one of the leading marketing agencies serving private practice physical therapy owners, with 100+ clients across a fully done-for-you program involving META Ads, Google, Website design, funnel creation, landing page and social media production. For more than a decade, we’ve helped clinic owners generate patients, grow revenue, build authority, and transition toward more profitable cash-based business models. Our clients are ambitious, growth-minded healthcare business owners who expect high standards, fast communication, and measurable outcomes. The division currently operates with a largely UK-based fulfillment and support team. Over the next phase of growth, we are restructuring leadership and operations to create a stronger 50/50 split between the UK and the USA – including some outsourced in Columbia – with this role becoming the senior operational leader based near our Florida headquarters.

Requirements

• Managed a $3M–$5M+ agency or service business.
• Managed a team of at least 12-15 people and is very comfortable hiring and firing.
• Understands contribution margin and operational efficiency.
• Led remote and international teams.
• Knows how to hold people accountable.
• Is calm under pressure.
• Can make difficult decisions quickly.
• Can create structure without creating bureaucracy.
• Experience managing a $3M–$5M+ marketing agency, coaching business, or service-based company.
• Strong operational leadership experience.
• Experience managing remote teams.
• Strong understanding of contribution margin and operational KPIs.
• Experience improving client retention and delivery systems.
• Proven ability to lead through growth and operational change.
• Comfortable working in fast-moving entrepreneurial environments.

Nice To Haves

• Healthcare marketing experience.
• Experience with direct response marketing.
• Experience with SaaS or AI-integrated businesses.
• Familiarity with CRM systems, automations, and project management tools.
• Experience integrating offshore/international teams.

Responsibilities

• Lead the entire PhysioFunnels agency division from an operational, delivery, staffing, and performance standpoint.
• Ensure the division becomes more profitable, more efficient, more accountable, more scalable, and less founder-dependent.
• Oversee client delivery, onboarding, retention, fulfillment operations, project management, staffing structure, KPI accountability, margin performance, communication standards, and day-to-day execution across the division.
• Work closely with client success teams, media buyers, account managers, copywriters, onboarding staff, sales leadership, and the executive team.
• Play a major role in helping integrate AI, automation, and operational systems into the future of the agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed