Division IT Support

D.R. Horton•Pooler, GA

17h•Onsite

About The Position

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. The right candidate will provide computer (hardware and software), printer, copier, and phone support for the division. Supporting users, model homes, sales centers, and division offices with networking, internet connectivity, and technology needs.

Requirements

Bachelor's degree from a four-year college or university
One to two years of related experience and/or training
Proficient in latest technology for IT systems
Excellent organizational skills and provide attention to detail
Superb analytical skills
Knowledge of computer security practices
Ability to train and deliver effective and engaging presentations to a variety of audiences
Proficiency with MS Office and email
Strong customer service skills required
Must have knowledge in the areas of networking principles, network security, wiring, and server maintenance.
Ability to work overtime as needed.
Ability to travel within the region and stay overnight as needed.
Regular and reliable in-office attendance is required.

Nice To Haves

Effective communication skills
Ability to multi-task and attention to detail

Responsibilities

Provide support to users on all applications, including: Microsoft Windows Enterprise, Windows Server Experience, Web / Internet based applications and services, Active Directory/Active Roles, AS/400 – JD Edwards, Microsoft Office / 365 application, Microsoft Teams, and other software used throughout the division once trained.
Complete work orders, fully documenting each step of the troubleshooting process.
Provides technical training to peers on an as needed basis.
Maintains division IT hardware including: Laptops and Tablets, Wireless mobile devices such as mobile phones and cell cards, Printers and copiers, Division network hardware and servers, Software applications used by the division.
Provide system accessibility to all users, with minimal downtime, including sales and construction offices.
Manage computer software and hardware inventory, including maintenance and upgrades and replacement when necessary. Also includes working with vendors to procure necessary equipment and software.
Administer all user accounts and groups on all systems. This includes setting up new users, changes to user accounts and termination of accounts upon employee separation.
Work with divisional, regional, and corporate staff to meet the IT needs of the divisions.