Division Clerk - ICU

Cleveland Clinic•Fort Wayne, IN

7d•Onsite

About The Position

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world. Lutheran Hospital’s Intensive Care Unit (ICU) is a 10-bed unit that provides RN-based care for medical and surgical patients with complex conditions requiring intensive medical and supportive treatment, including telemetry monitoring for specific diagnoses such as new arrhythmias. The ICU team includes Critical Care Advanced Practice Providers (APPs) and operates within a highly engaged work environment where caregivers actively participate in shared governance and community outreach. As Division Clerk, you will join a highly engaged work environment where caregivers are active in shared governance and community outreach. Using your administrative skills, you will focus on providing clerical services, such as coordinating communications, procuring office supplies and maintaining an organized unit. This position offers tuition reimbursement, leadership development, and opportunities for committee and council involvement to support higher education and career growth. In this position, you also have access to various professional development resources, allowing you to explore the vast opportunities within the Cleveland Clinic enterprise. A caregiver on this role works evenings from 3:00 p.m. – 11:30 p.m.

Requirements

High School Diploma/GED
Knowledge of medical terminology
Basic office equipment and computer skills
Strong customer service skills

Nice To Haves

Previous healthcare experience
Medical assistant course and/or experience

Responsibilities

Perform clerical, receptionist, communication, office supply procurement tasks and related services to support efficient functioning of the unit.
Accurately transcribe and process all orders and advise RNs of orders that require immediate attention.
Prepare, maintain and process all charts.
Refer specific questions to the appropriate health care professional.
Compile statistics, process memos and schedule diagnostics/appointments.
File/record mail.
Handle all communications between nursing units, physicians and departments with accuracy, courtesy and confidentiality.
Inventory, order and store supplies as directed.
Navigate facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records, etc.).
Provide efficient and effective use of telecommunication and information technology systems.