District Support Pharmacist

CVS Health•Richardson, TX

About The Position

District Support Pharmacists (DSPs) help CVS Health deliver safe, compassionate pharmacy care and support a culture of excellence across retail pharmacies in a district. They travel among district stores to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager and Rx District Leader. While working in each store, DSPs support the management, oversight, and operation of the pharmacy and pharmacy team, and may serve as the Pharmacy Manager’s proxy during shifts without overlap or assume the Pharmacy Manager’s day-to-day duties when they are the only or primary pharmacist on duty. DSPs support safe prescription fulfillment, patient counseling, immunization, inventory management, and patient access to pharmacist-delivered clinical services where permitted. They coach pharmacy colleagues, contribute to positive patient experiences, maintain relevant clinical and technical skills, and comply with applicable laws, professional standards, ethical principles, and company policies. The role requires travel within a reasonable radius, regular and predictable attendance including nights and weekends, and the ability to complete required training within the designated timeframe.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Not listed on the DEA Excluded Parties list.
Ability to travel within a reasonable radius to support market staffing needs.
Ability to concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
Customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Verbal and written communication skills to interact with patients and colleagues; active listening skills.
Mathematical reasoning skills, including calculating quantities, days’ supply, and bottle requirements for prescriptions.
Problem-resolution skills to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods, lift, scan and bag items, reach, perform repetitive finger movements, extend arms, make precise adjustments to machines, and stoop to move items between low and high positions.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small items.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.

Nice To Haves

1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.

Responsibilities

Travel within the district to fill pharmacist shifts as scheduled by the District Performance Coordinator.
Oversee pharmacy operations and serve as the Pharmacy Manager’s proxy during bench shifts without overlap; assume the Pharmacy Manager’s day-to-day duties when the only or primary pharmacist on duty.
Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Follow and direct the pharmacy team to follow workflow procedures and safety guardrails to support safe and accurate prescription fulfillment.
Promote positive patient experiences by demonstrating empathy and genuine care, coaching the pharmacy team, collaborating with patients’ healthcare teams, and proactively resolving insurance or medication issues.
Offer and deliver immunizations and engage and support Pharmacy Technicians in learning to immunize.
Manage pharmacy inventory in stores worked, following and guiding the team on inventory best practices, particularly for cold chain products.
Remain flexible to meet scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic.
Maintain relevant clinical and technical skills, complete company-required training and continuing medical education, and seek opportunities to expand knowledge.
Support patient access and outcomes through pharmacist-delivered clinical care, including testing and prescribing services where permissible.
Comply with applicable federal and state laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.