District Support Pharmacist

CVS Health•Maple Grove, MN

10d

About The Position

The District Support Pharmacist supports CVS Health’s retail pharmacy operations and helps deliver safe, compassionate, and convenient care. The role supports the Pharmacy Manager in leading the pharmacy team and overseeing pharmacy operations, and serves as the manager’s proxy during bench shifts without overlap. When the pharmacist is the only or primary pharmacist on duty, the role assumes the Pharmacy Manager’s day-to-day duties. The pharmacist promotes patient health through safe and appropriate dispensing, counseling, immunizations, and pharmacist-delivered clinical services where permitted. The role coaches team members, supports accurate prescription fulfillment and positive patient experiences, helps manage inventory and cold-chain products, and partners with the Pharmacy Manager to maintain compliance with laws, regulations, professional standards, and company policies. The position requires flexibility to meet scheduling and business needs, including regular and predictable attendance at night and on weekends. It is a full-time position scheduled for 40 hours per week.

Requirements

Active pharmacist license in the state where the store is located.
Active National Provider Identifier (NPI).
Must not be on the DEA Excluded Parties list.
Ability to concentrate on tasks and quickly pivot between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Customer service and team orientation, including responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening.
Mathematical reasoning skills for prescription calculations, such as tablet quantities and days’ supply.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to meet the position’s physical demands, including standing or remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion up to 20 pounds.
Ability to communicate detailed information accurately through spoken word and receive detailed oral information.

Nice To Haves

1–2 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in other locations across the market as business needs require.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Take direction from the Pharmacy Manager and oversee the pharmacy as their proxy during bench shifts without overlap.
Support pharmacy performance measures through effective coaching and consistent follow-up with pharmacy team members, and provide performance feedback to the Pharmacy Manager as needed.
Assume the Pharmacy Manager’s day-to-day duties when serving as the only or primary pharmacist on duty.
Promote safe and accurate prescription fulfillment by following and directing the pharmacy team to follow workflow procedures and use safety guardrails at every workstation.
Contribute to positive patient experiences through empathy and genuine care, collaboration with patients’ healthcare teams, coaching, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations and support Pharmacy Technicians in learning to immunize.
Support effective pharmacy inventory management and coach the team on inventory best practices, particularly protection of cold-chain products.
Partner with the Pharmacy Manager to ensure compliance with state Board of Pharmacy regulations and escalate concerns to the Pharmacy Manager and/or Rx DL as needed.
Remain flexible to meet scheduling and business needs and support a safe, inclusive, and engaging team dynamic; write the pharmacy schedule if directed.
Maintain relevant clinical and technical skills, complete required training and continuing medical education, and seek opportunities to expand knowledge.
Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing services where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, security, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.