District Sales Manager - Retail

Tuff ShedLos Angeles, CA
Remote

About The Position

Tuff Shed is seeking a District Sales Manager for Retail (DSM-Retail) to oversee the Southern California territory, including Los Angeles, Anaheim, and Escondido. This role is responsible for growing top-line sales and achieving budget goals within the retail channel. The DSM-Retail will lead and manage sales and customer service functions, ensuring the success of sales team members through effective leadership, management, and development. A company vehicle will be provided for travel within the territory. The position requires presence in the district, including weekends, and all required hours.

Requirements

  • Must have valid driver's license and acceptable MVR.
  • Hands-on computer skills in Microsoft Office suite (Excel, PowerPoint, etc.) and Internet applications required.
  • Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the public.
  • Ability to solve complex business problems using sound logic and good judgment.
  • Ability to read, write and understand instructions given orally, in writing and in diagram form.
  • Ability to prepare written correspondence and reports which create a professional image for Tuff Shed.
  • Ability to use mathematical, accounting, and financial tools as they apply to Tuff Shed business.
  • Ability to use standard office equipment in an office environment such as Smart phone, computer/tablet, and copier.

Nice To Haves

  • Experience in successful business-to-consumer sales (and sales management) in large ticket products preferred.
  • Experience in utilizing Customer Relations Management (CRM) software – including Salesforce or similar systems as preferred.
  • Bachelor's degree or requisite experience preferred.

Responsibilities

  • Managing the day-to-day performance and outcomes of Sales & Design Consultants (SDC) in the assigned district, including KPIs.
  • Providing on-the-ground support for sales employees to ensure they achieve lead goals and assisting with closing large/complicated sales, including pricing in coordination with the RSD.
  • Conducting periodic employee performance reviews in coordination with RSD.
  • Reviewing pipeline health and CRM usage at least monthly with SDCs, providing training and coaching as required.
  • Full-cycle recruitment of all sales personnel in the district, including recruiting, hiring, training, and managing sales team members.
  • Onboarding and providing ongoing training and coaching for sales team members within the district.
  • Performing safety training with sales staff and representing the sales team during safety committee meetings, preparing, scheduling, and leading sales safety meetings as required by OSHA guidelines and Tuff Shed.
  • Event management, including strategizing and managing event planning and execution for local districts.
  • Managing the district dealership program.
  • Reviewing all sales cancellations and taking action to prevent the loss of a sale when possible.
  • Ensuring all sales staff is running the prescribed company program regarding social media review acquisition and following up on any irregularities.
  • Working with GM/DM to ensure timely build scheduling, customer service, and communication.
  • Utilizing business reporting tools such as Salesforce to review business and sales trends.
  • Conducting regular sales meetings with SDCs.
  • Performing all other duties, tasks, and responsibilities as assigned by Tuff Shed management.
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