District Manager (PLCB Retail Operations Manager 1) - District 4 - Region 2

Commonwealth of Pennsylvania*Home Headquartered, PA
Hybrid

About The Position

The Pennsylvania Liquor Control Board’s (PLCB) Fine Wine & Good Spirits brand is seeking a District Manager for Store Operations in District 2-4 which covers Lackawanna, Bradford, Susquehanna, and Wyoming Counties. This position will be home-headquartered or headquartered at a Wine & Spirits Store. The selected candidate would be expected to travel daily within the district and also need to respond timely to emergency situations. This position oversees district operations by guiding store managers, encouraging team growth, and promoting strong customer service. This role focuses on driving profitable sales growth, leadership development, and building a positive customer experience.

Requirements

  • One year as a State Liquor Store Administrator 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • Two years as a State Liquor Store Administrator 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • Seven years of retail store experience at the manager or assistant manager level which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives
  • An equivalent combination of experience and training which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives
  • Meet the PA residency requirement
  • Be able to perform essential job functions
  • Pass a background investigation
  • No felony conviction within the last ten years of their prospective date of employment
  • Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education)
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Responsibilities

  • Build and support a diverse and high-performing district team through selection, training, and motivation
  • Promote a strong focus on positive customer interactions and store presentation across the district
  • Conduct store visits to review business drivers, store conditions, staff performance, and policy adherence
  • Ensure stores follow all laws rules, regulations, and agency policies
  • Provide coaching and feedback to store managers to help achieve financial and operational goals
  • Share agency business and financial objectives clearly with store teams to encourage alignment

Benefits

  • Expenses will be paid
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