District Manager

Superior Plus Propane Talent Acquisition•Potsdam, NY

11d•Onsite

About The Position

The District Manager is responsible for executing the safe, reliable, and efficient delivery of propane and associated services, while positioning the organization as the lowest-cost-to-serve provider in the market. This role provides leadership, guidance, and oversight to frontline employees to ensure operational excellence, regulatory compliance, and customer satisfaction.

Requirements

5 years of operational management experience
High School Diploma
High level of customer-facing experience
Supervision and development of others
Experience managing field personnel
Proficient in Microsoft Office Suites
Highly motivated, professional individuals
Ability to travel in local market as needed

Nice To Haves

Bachelor’s Degree preferred
Experience in the propane industry is strongly preferred. Relevant experience includes: waste management, pest control, construction, trucking.
Conflict resolution training is helpful

Responsibilities

Promote a safety-first culture with strict compliance to standards.
Engage with teams through field visits, coaching, and accountability to achieve Zero Harm.
Ensure schedules are met in coordination with Logistics, minimizing customer churn.
Oversee efficient service work, including installations, leak checks, and emergency response; responsible for ensuring compliance is always met.
Optimize resources (both people and physical assets), improving efficiency (route adherence, overtime, idle time) and managing seasonal workforce needs.
Lead and mentor Drivers and Technicians located at three service centers to align with strategic goals. These locations are at our Watertown, Potsdam, and Lowville, NY service centers.
Recruit, develop, and retain talent while fostering accountability and satisfaction.
Drive performance through effective communication with Area leaders and frontline teams.
Managing and approving time for employees.
Manage district finances, focusing on controllable expenses like overtime.
Use KPIs to drive improvements, optimize inventory, and manage field capital effectively.
Ensure compliance with maintenance programs to reduce costs and maximize equipment uptime.
Oversee fleet and infrastructure to meet operational goals.