District Manager

Heart Of Texas Goodwill Industries • Waco, TX

13d • Hybrid

About The Position

Reporting to the Chief Operating Officer, the primary duty of the District Manager is the management of a district of retail stores and sales. This role directs a Retail Operations department that can operate within an established budget, establishes annual budgets for stores supervised, and holds Store Managers accountable to these budgets including sales, payroll, expenses, and bottom line. The District Manager analyzes sales and production data for growth opportunities and improvements, recommends these to the COO, and leads and manages other operational units as assigned. They ensure compliance in all production standards, assist in managing Attended Donation Centers (ADCs), and establish and monitor inventory controls. This position provides leadership, guidance, and professional development to staff and co-workers, models expected behavior, and directs, supervises, and coordinates staff activities to assure retail goals and objectives are met. They also ensure departmental equity and compliance with all company policies and procedures, and maintain strict confidentiality.

Requirements

• Bachelor's Degree in business or management or 3 year’s management experience in a business with more than 10 employees is strongly preferred; or equivalent combination of education and experience.
• Multi-location management strongly preferred.
• All individuals must pass a drug screen.
• A criminal background check is required.
• A credit check may be performed as well as a driver license check.
• Must be able to pass a motor vehicle report, maintain a personal vehicle for company travel, and maintain minimum liability insurance on the personal vehicle.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with varied human resource information systems.
• Proficient with Microsoft Office Suite or related software.
• Must be willing to accept instructions and carry them out with minimal supervision.
• Must be able to work and cooperate with others.
• Must be able to identify potential hazards and implement control measures to reduce risk and maintain a safe work environment.

Nice To Haves

• Bachelor's Degree in business or management or 3 year’s management experience in a business with more than 10 employees is strongly preferred; or equivalent combination of education and experience.
• Multi-location management strongly preferred.

Responsibilities

• Promotes the general goals and objectives of the Heart of Texas Goodwill Industries.
• Directs a Retail Operations department that can operate within an established budget.
• Establishes annual budget for stores supervised.
• Holds Store Mangers accountable to the annual budget including sales, payroll, expenses, and bottom line.
• Analyzes sales and production data for growth opportunities and improvements; recommends these opportunities/improvements to the COO.
• Hires, trains, evaluates, promotes, and terminates all employees supervised.
• Lead and manage other operational units as assigned such as New Goods, eCommerce, etc.
• Assures that proper payroll procedures are followed for all employees supervised and hold managerial staff accountable for ensuring proper payroll records are kept, reviewed, and approved.
• Ensures compliance in all production standards to include kaizen maintenance, production goals, merchandise rotation, sizing of apparel, full and shoppable wares shelves, etc.
• Assists in managing Attended Donation Centers (ADCs) located within an assigned area.
• Establishes and monitors inventory controls.
• Provides leadership, guidance, and professional development to staff and co-workers.
• Models the expected behavior of staff and co-workers.
• Directs, supervises, and coordinates staff activities to assure retail goals and objectives are being met
• Ensures departmental equity and compliance with all company policies and procedures
• Maintains strictest confidentiality in all aspects of work.
• Manages subordinate supervisors who supervise employees in the retail operations department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; terminating employment; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

• Equal employment opportunities in accordance with federal law.
• Reasonable accommodations during its interview process for individuals with disabilities, upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager