District Manager
About The Position
We are seeking a seasoned District Manager fluent in Mandarin/Chinese and English to oversee operations at a premier luxury residential condominium. This role requires a highly capable leader with a strong foundation in property management, financial oversight, and board governance, with the ability to effectively engage with a diverse, international ownership base. As a key representative of ownership, the District Manager will partner closely with the Board of Directors to drive operational performance, uphold service standards, and execute strategic initiatives. The ideal candidate brings a disciplined, detail-oriented approach, strong communication skills, and the executive presence required to manage complex stakeholder relationships in a high-profile residential environment.
Requirements
- 5+ years of property management or hospitality experience (multi-property preferred)
- 5+ years of experience working with HOAs and Boards of Directors (condominium)
- Fluency in English and Mandarin or Cantonese, written and verbal (required)
- Bachelor's degree from a four-year college or university, or equivalent combination of education and experience
- Experience in budget preparation and financial reporting
- Strong understanding of building operational systems, leasing, documentation, and administration
- Minimum 5 years of experience managing a team
- Demonstrated ability to negotiate and manage contracts with third-party service providers
- Proficient in Microsoft Office; strong computer literacy
- Proven ability to resolve resident issues, manage crises, and develop staff performance
Responsibilities
- Lead and develop the onsite management team, promoting a culture of excellence
- Develop and implement policies and procedures for efficient operations, including tenant alterations, construction work, and insurance compliance
- Maintain the highest standards of service and overall property performance
- Serve as the primary liaison to the Board of Directors, attending regular meetings and providing detailed operational, financial, and strategic updates
- Work closely with board members to develop and implement long-term property goals
- Respond to board inquiries promptly with data-driven insights and recommendations
- Prepare, manage, and report on capital and expense budgets, including variance analysis and forecasting
- Oversee accounts payable and receivable, ensuring timely processing and strong vendor relations
- Collaborate with the board on annual and capital operating budgets aligned with financial objectives
- Communicate regularly with stakeholders, vendors, and residents to address property concerns and uphold service quality
- Ensure all vendor contracts are fulfilled with proper insurance documentation and compliance
- Review and approve purchase orders exceeding site staff authorization levels
- Oversee preventive maintenance programs and ensure emergency preparedness protocols are in place
- Monitor all mechanical systems and access controls to maintain operational efficiency
- Foster a welcoming, service-oriented environment for residents, prospects, and vendors
- Ensure staff is well-trained, aligned with property goals, and knowledgeable about board directives
Benefits
- Salary: $150,000 – $170,000 annually + discretionary bonus
- Medical, dental, vision, life, and disability insurance
- Flexible spending accounts and commuter benefits
- Tuition reimbursement and fertility assistance program
- Paid time off, holidays, and 401(k) plan
- Employee Assistance Program and incentive bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
