District Manager - Wireless
About The Position
The District Manager leads the wireless sales program across 10–15 retail store locations. The role builds, coaches, and grows a team of Wireless Sales Pros and Leads, with direct ownership of hiring, coaching, and field execution. The District Manager regularly visits stores, works alongside the team, develops customer-focused sellers, and uses performance data to improve results. The position also oversees staffing, scheduling, inventory, cash controls, and in-store merchandising, while building partnerships with store managers and sharing market insights with senior leadership.
Requirements
- At least 2 years of multi-unit or multi-location leadership experience managing several stores or a district; single-store management experience alone does not meet the requirement.
- Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends.
- Clear communication skills and ability to build relationships with store leaders and field teams.
Nice To Haves
- Proven wireless or telecommunications retail sales background.
- Bachelor’s degree.
Responsibilities
- Visit stores regularly, maintain a visible field presence, identify what is working, and coach team members in the moment.
- Coach, train, and mentor Wireless Sales Pros and Leads to develop product knowledge and customer connection skills.
- Own recruiting and hiring, maintain staffing levels, and build a talent pipeline with bench strength.
- Coordinate with Talent Acquisition and store managers to anticipate staffing needs, reduce vacancies, and onboard new hires effectively.
- Analyze performance data with the team to identify opportunities, address obstacles, and improve execution across the district.
- Oversee scheduling, inventory, cash controls, and in-store merchandising.
- Build trusted relationships with store managers and share market insights and ideas with senior leadership.
- Promote a customer-first, collaborative approach and make thoughtful, ethical decisions while working alongside the team.
Benefits
- Base salary plus monthly performance-based bonus.
- Health, life, and disability insurance; group health coverage.
- Paid time off.
- 401(k) with company match.
- Tuition reimbursement.
- Travel reimbursement.
- Paid training.
- Career growth pathways to Regional Manager roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
