District Manager

POP MART Americas Inc.•Los Angeles, CA

5d•$125,000 - $145,000•Onsite

About The Position

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Are you a dynamic retail leader with a passion for culture, creativity, and operational excellence? POP MART is seeking a District Manager to oversee our growing network of retail locations across southern California. This is a unique opportunity to join a global pioneer in designer toy culture and help shape immersive retail experiences that inspire fans and collectors alike. As District Manager, you’ll lead a team of Store Managers and retail staff, driving performance, optimizing operations, and ensuring each location reflects POP MART’s vibrant brand identity. You’ll play a critical role in expanding our footprint, mentoring future leaders, and delivering exceptional customer experiences across the district. If you thrive in fast-paced environments, love building high-performing teams, and want to be part of a creative global movement, we’d love to meet you. We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.

Requirements

Demonstrate a level of leadership that comes from a minimum 5-10 years of retail/boutiques sales experiences, proven multi-unit experience of at least 2-5 years in role
Strong verbal and written communication skills that will inspire and motivate team members at all levels
Critical thinker and problem-solving skills
Ability to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks
Ability to work in a fast-paced, dynamic company

Responsibilities

Own all store Key Performance Indicators (KPIs), store operations, stock level/inventory, and visual merchandising guidelines
Enhance store personnel performance through training, coaching, development, and motivation
Training and development of district's Store Managers into all-star leaders
Manage payroll budget and determine hiring needs
Lead and conduct interviews for prospective new retail team members, training, and onboarding
Manage budgets for each location, ensuring payroll, hourly rates, salaries, and profitability remain within acceptable ranges
Ensure operational efficiency for district
Communicate cross-functionally with support center partners, will serve as a liaison between stores and offices in Los Angeles and China
Ensure all locations adhere to corporate and legal guidelines
Overcome operational challenges as they emerge
Monitor and manage team attendance and ensure accountability through coaching and counseling
Participate in ongoing leadership training that will fine-tune your management, accountability, operations and communications skills
Oversee ROBO Shop (vending machine) operations within assigned area, including hiring and managing ROBO Operators, optimizing performance, and driving sales at local ROBO locations.