District Manager, Licensed Cosmetologist - IL/MI/GA

Madison Reed•Illinois, IL

27d•$75,000 - $85,000•Hybrid

About The Position

The Madison Reed District Manager is a leader who is sales and results driven, overseeing a multi-unit market. A strategic thinker with the ability to manage and grow a geography/territory of up to 10+ units. The Madison Reed District Manager will possess a varied skill set from anticipating future trends within their respective market with a broad knowledge of the business needs. They will be an adaptable leader with decisive planning skills and have the ability to manage day-to-day field operations and support larger corporate initiatives. A decisive leader, they’ll ensure that business policies and practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities and motivations.

Requirements

3+ years of management experience in a multi-unit organization; beauty services industry required
Active State Cosmetology license required
Technology experience working with various systems. Microsoft Office or Google Suite are highly desired
Valid Driver's License Required
Travel to market on a regular basis visiting locations, including but not limited to geography of existing markets and other states up to 75%
Proven track record of leadership and working in a results-driven environment
Solid knowledge & understanding of performance & revenue reports
Support market growth through participation in local events

Responsibilities

Consistently meets communicated and established performance standards and metrics for the role, including but not limited to; product and service sales, client satisfaction, labor efficiency, team productivity, and company culture
Achieves monthly sales & business goals and other leading Key Performance Indicators (KPI's).
Support recruitment and networking efforts in partnership with talent acquisition to identify new team members.
Develop team members within their respective hubs to reflect the diverse customers, partners, and employee populations.
Executes strategies related to meet and exceed sales targets through driving service sales, retail sales, membership and subscription sales
Collaborates with support partners to ensure programs, training, and initiatives are executed for all Hair Color Bar team members
Maintains a highly collaborative relationship with managers, direct reports, peers, and team members to aid in leading teams towards extraordinary performance
Understands and utilizes Madison Reed tools, resources, and reports to drive sales and increase profits through identified KPIs
Reviews scheduling tools to validate schedule optimization and ensures all locations are within forecasted labor allotment
Engages with clients to deliver a distinct and delightful client experience resulting in future client engagement with the Hair Color Bar
Follows up on all escalated client service issues in a timely manner for all Hair Color Bar locations within hub, including client survey comments (NPS) and client satisfaction survey (CSAT)
Ensures all visual merchandising, organization, and cleanliness standards of each Hair Color Bar meet company guidelines
Confirms all company assets are accounted for and maintained, including but not limited to; Madison Reed inventory, iPads, security cameras, and phones
Participates and attends all Madison Reed leadership meetings and training.
Work a variety of shifts to support business initiatives working various shifts such as evenings, weekends and holidays as needed.