District Manager
About The Position
The District Manager drives excellence in the service and experience of cafe operations. Identifies, motivates, trains, develops and directs team members to deliver exceptional service and accomplish goals and projects. This position oversees the administrative and operational tasks, including implementation of programs, financial management and analysis, sanitation, and safety. The District Manager will focus on innovative hospitality and creating the cafe experience for the Food program to support operational excellence. Sets the standards for FOH operating systems and QA standards, hospitality, mentoring and development. This position reports into the Regional Director of Operations and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to promote standards, Food expectations and enhance user (partner) experience.
Requirements
- Minimum of four (4) years of college education; bachelor's degree in hospitality, Hotel/Restaurant or Business Management or culinary school degree is preferred. A minimum of 10 years of industry experience in place of a degree.
- Multi-unit restaurant or hotel experience required
- Minimum of 5 to 7 years management experience in a growth setting, managing other managers
- Experience leading within a union environment
- Strong passion for great food and hospitality
- A proven track record as an innovative and financially responsible manager
- Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy
- Coaching and teaching skills with peers, individuals, and teams
- Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Food Brand
- Maintain a positive attitude under pressure and motivate team
- Ability to maintain confidentiality
- Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
- Ability to work independently as well as in a team
- Ability to work in a fast paced, changing environment
Nice To Haves
- Experience in R/D, operations, or concept development a plus
Responsibilities
- Designs, manages and owns the overall experience, not just the offerings
- Drives a culture of hospitality that is friendly and engaging
- Has a Passion for quality food preparation and taste
- Oversees implementation of operational initiatives
- Manages and mentors toward business goals, ensuring the maturation and training of our team
- Monitors and manages all financial responsibilities
- Accountable for meeting budget and financial projects as they arise
- Ensures all sector and Compass employee guidelines are implemented and adhered to
- Creates a culture of Food and Workplace Safety
- Treats everyone with professionalism, care and respect
- Tours Cafés, overseeing, training and assisting with front of house merchandising
- Revitalizes older cafes with new food programs, merchandising and equipment
- Key relationship to our partner
- Communicates with our partner honestly, accurately and in a timely manner
- Ensures teams work within budget while maintaining standards
- Oversees and contributes to the successful opening of all new Cafés
- Meets all timelines for quarter and year-end reports given by our partner and Sector Employer
- Works closely in conjunction with the Culinary Director and Culinary Team
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
