The North Face: District Manager (Miami/Orlando Market)

The North Face•USCA > USA > Florida > Remote, FL

9d•$112,000 - $140,000•Hybrid

About The Position

At The North Face, we are driven by a passion for Exploration. We aim to lead the world forward through Exploration, embracing a mindset that infuses everything we do, both on and off the mountain. As a community of explorers, we foster curiosity about new ideas, places, and people. This role is for a strategic, people-first leader who thrives in a fast-paced, multi-unit retail environment and is passionate about building inclusive, high-performing teams. The District Manager will lead a portfolio of stores to deliver exceptional customer experiences, drive operational excellence, and achieve business goals. This involves developing high-performing store leadership teams, executing brand strategies, and ensuring each store embodies the brand's values and culture. Your leadership will significantly impact profitability, customer satisfaction, and team engagement across your district. This role requires the individual to be based out of either Miami or Orlando, covering the broader Florida market.

Requirements

Minimum of 7+ years of progressive experience in the apparel, footwear, or related retail industry, including multi-store management and training responsibilities.
Proven people leadership experience, with a track record of developing and leading high-performing teams across multiple locations.
Extensive multi-store management experience in apparel, footwear, or related industries.
Proven ability to exceed sales targets and manage expenses effectively.
Strong ability to plan, execute, and analyze solutions to complex business challenges.
Exceptional skills in interpreting data and driving performance through insights.
Effective in making sound decisions quickly in fast-paced environments.
Excellent verbal and written communication skills; able to influence stakeholders at all levels.

Nice To Haves

A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in total experience and professional achievements.

Responsibilities

Maximize district profitability by setting clear direction and supporting stores in achieving sales, expense, and inventory goals.
Recruit, hire, and retain diverse, high-caliber talent; ensure stores are optimally staffed and succession plans are in place.
Ensure all Store Managers are consistently trained and developed, conducting regular training sessions and check-ins on a quarterly basis to reinforce operational standards, leadership competencies, and brand expectations.
Partner with HR and Talent Development teams to identify training needs and track progress across the district.
Partner with corporate teams (Retail Operations, HR, Visual Merchandising) to execute brand strategies and initiatives.
Conduct regular store visits and audits to ensure compliance with brand standards and policies.
Champion customer service by modeling brand-specific service standards and addressing customer feedback promptly.
Oversee the annual Performance Appraisal process, Personal Development Plans, and succession planning; provide support and guidance to store managers on these processes.
Ensure visual merchandising and store presentation align with brand guidelines and elevate the customer experience.
Foster a culture of inclusion, creativity, and continuous improvement by sharing best practices and encouraging collaboration.
Maintain compliance with all loss prevention, safety, and operational policies and procedures.
Represent the brand with integrity and professionalism in all interactions with internal and external stakeholders.