District Manager

AlscoLouisville, KY
Hybrid

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. The District Manager reports directly to the Service Manager. We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations. At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth. Join our team and build your career with Alsco Uniforms!

Requirements

  • 3+ years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
  • 1+ years of direct leadership or supervisory experience.
  • Strong communication, customer service, and conflict resolution skills.
  • Valid driving license and a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older.

Responsibilities

  • Oversee the daily execution of delivery and service routes to ensure accurate and efficient customer service.
  • Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
  • Lead, coach, and develop route drivers and service team members to drive performance and accountability.
  • Ensure consistent customers service and respond to escalated customer concerns, service issues, and delivery challenges.
  • Promote and enforce all company safety policies, DOT regulations (if applicable), and operational procedures.

Benefits

  • 401 K Plan with Company Match
  • Medical, Dental, Vision, and FSA/HSA
  • Life Insurance, Disability Insurance
  • Vacation, Sick Time, Holidays
  • Employee Assistance Program (EAP)
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