District Manager - WV, SE OH & Western VA

Ace Hardware•Charleston, WV

About The Position

The District Manager for the WV, southeastern Ohio, and western Virginia areas consults with Ace Retailers to help maximize retail sales, profits, and Ace wholesale sales. The role regularly meets with Retailers to assess business needs, recommend solutions, develop action plans, and support voluntary execution. The District Manager acts as a liaison between Retailers and Corporate and serves as a Retailer advocate. The position assesses retailer needs, market conditions, and competition; coaches Retailers on recommended actions; and consults on fundamental business and retail practices. It also supports Retailer loyalty and the execution of Corporate initiatives, and leads and influences Retailers on retrofits, relocations, expansions, branch locations, and owner succession planning. The role is field-based, requires driving a company vehicle, flexible hours, and regular overnight travel.

Requirements

  • At least five years of District Manager experience with multi-store experience for a Fortune 500 retailer.
  • Bachelor’s degree, or seven years of work experience as a District Manager or big-box leadership experience in lieu of a degree.
  • Deep understanding of retail operations and business fundamentals.
  • Demonstrated ability to influence Retailers and drive execution of optimal retail operations in a consultative role.
  • Ability to assess the local competitive environment and develop appropriate retail strategies.
  • Excellent communication, interpersonal, negotiation, and conflict-resolution skills.
  • Must drive a company vehicle and meet company motor vehicle and insurance eligibility requirements.
  • Valid U.S. driver’s license held for at least three continuous years immediately preceding the application date.
  • Strong PC skills, including Excel, Word, PowerPoint, and Outlook.
  • Ability to adapt to technology and become skilled at Ace’s Retail Technology platform.
  • Ability to work independently with little or no supervision.
  • Ability to work flexible hours and regularly travel overnight.

Responsibilities

  • Assess Retailer needs, market conditions, and the competitive landscape, and identify strategies to maximize Retailer sales and profits.
  • Coach Retailers on why and how to implement recommended voluntary actions.
  • Maximize Ace wholesale sales.
  • Consult with Retailers to ensure fundamental business and retail techniques are executed, including gross margin, cash flow, expense management, return on investment, customer service, brand management, advertising, merchandise mix, plan-o-grams, labor optimization, and inventory management.
  • Serve as the Corporate liaison to Retailers, support Retailer loyalty, and coordinate execution of Corporate initiatives and programs.
  • Lead and influence Retailers regarding retrofits, relocations, expansions, branch locations, and owner succession planning.

Benefits

  • Incentive opportunities based on role and grade level.
  • 401(k) retirement savings plan with a fully vested matching contribution in the first year, quarterly contributions, and an annual discretionary contribution after eligibility requirements are met.
  • Medical, dental, vision, disability, and life insurance coverage for employees and dependents.
  • Short-term disability coverage for up to 26 weeks and long-term disability coverage.
  • 21 days of vacation available immediately, prorated in the first year.
  • Up to six paid holidays, depending on month of hire.
  • Company car, phone, and fuel card for field-based positions.
  • Annual Ace Cares Week and 20 hours of paid time off per year to volunteer.
  • Development and coaching, on-site classes, facilitator-led courses, and tuition assistance.
  • Campus events, including Employee Appreciation Week, vendor demonstrations, cookouts, and merchandise sales.
  • On-site or mobile services such as auto maintenance, car wash and detailing, dry cleaning, dental and eye care, and flu shots.
  • Employee discounts on Ace merchandise and on travel, fitness, computers, and other purchases.
  • Paid birth and adoption bonding time off.
  • Adoption cost reimbursement.
  • Employee Assistance Program, including access to therapists and lawyers and support with financial matters, elder and childcare, and entertainment tickets.
  • Identity theft protection.
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