District Manager - New Brunswick North

Superior Plus Propane Talent Acquisition • Edmundston, NB

1d • Hybrid

About The Position

The District Manager, reporting to the Area Operations Manager, is accountable for the safe, reliable, and efficient delivery of propane and associated services within a defined geographic area. This role provides leadership to frontline teams, ensuring operational excellence, regulatory compliance, and customer satisfaction. The District Manager plays a critical role in aligning field execution with corporate strategy, driving performance through effective workforce management, and fostering a culture of safety and accountability.

Requirements

• Minimum of 3 years of leadership experience in operations, preferably in the propane, energy or utilities sector.
• Fully bilingual (spoken and written) in English and French, is required
• Proven experience managing frontline teams including drivers, technicians and service specialists
• Demonstrated ability to lead, coach and develop teams, fostering a culture of accountability and continuous improvement
• Strong understand of safety standards and regulatory compliance
• Effective communicator with experience in cross-functional collaboration across departments like HR, Finance, Logistics and Sales.
• Experience managing district-level budgets, controlling expenses.
• Strong customer service orientation

Nice To Haves

• Post-secondary education in Business Administration, operations management or related field is an asset.

Responsibilities

• Champion a safety-first culture and ensure strict adherence to all health, safety, and environmental (HSE) standards.
• Conduct regular field visits and coaching sessions to reinforce Zero Harm principles.
• Maintain compliance with Department of Transport and enterprise HSE standards.
• Oversee daily delivery and service operations across the District.
• Ensure adherence to delivery protocols, route schedules, and service standards.
• Partner with Commercial and Marketing teams to address customer feedback and resolve issues
• Lead, mentor, and develop a high-performing team of drivers, technicians, and plant/utility staff.
• Collaborate with HR and Logistics on seasonal staffing models and workforce planning.
• Drive accountability and employee engagement through clear communication and performance management.
• Manage district-level budgets and control costs, including overtime and fleet utilization.
• Monitor and enforce KPIs related to delivery, service, safety, and resource productivity.
• Provide frontline input to Finance, HR, and other corporate functions to inform strategic decisions.
• Ensure compliance with fleet maintenance programs to maximize uptime and reduce costs.
• Oversee infrastructure and inventory management, including propane tanks and parts.

Benefits

• Supportive and inclusive work environment
• Continuous focus on professional development with many opportunities for training & career growth.
• Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up.
• Access to employee assistance program for confidential counseling, mental health support, and various resources.
• Highly competitive salary package.
• Flexible work arrangements to ensure field staff are home every night.
• Work with state-of-the-art tools and technologies.
• Commitment to a zero-harm workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree