District Manager - Greater Minneapolis/St. Paul Area

Tierra Encantada HQ•Minneapolis, MN

9d•Hybrid

About The Position

Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education®, and provides high-quality language immersion education and care to children 6 weeks through 6 years of age. At Tierra Encantada, we believe the earliest years should open a world of possibilities. As the Leader in Spanish Immersion Early Education®, we nurture the whole child through joyful play-based learning and a globally inspired culinary program featuring wholesome meals prepared from scratch each day. By fostering curiosity, confidence, cultural understanding, and healthy habits, we prepare children for a lifetime of learning while creating warm, engaging environments that families trust. Join us and be part of a mission-driven team that is committed to making a lasting impact-one child, one family, and one community at a time. Tierra Encantada is hiring for a District Manager based out of the greater Minneapolis/St. Paul area. This position will be responsible for overseeing the day-to-day operations, performance, and compliance of corporate centers within their district. This role will ensure that each center operates smoothly, meets company standards, and achieves financial and operational targets. The ideal candidate will have a strong background in multi-site management, a passion for early childhood education, and the ability to lead and mentor center directors. Bilingual Spanish is preferred. This position will report to our Director of Field Operations.

Requirements

Bachelor's degree in Business Administration, Education, or a related field is preferred, but we would also accept four years of relevant experience in lieu of a degree.
2 or more years of experience in multi-site management, preferably within the early childhood education or related industry.
Proven track record of successfully managing and improving the performance of multiple locations.
Strong leadership and team-building skills, with experience in mentoring and developing managers.
Excellent communication, problem-solving, and decision-making abilities.
Knowledge of early childhood education best practices and regulatory requirements.
Ability to travel frequently within the district to visit centers and attend meetings.
Bilingual in English and Spanish is preferred.
Must pass a background check and fingerprinting.

Nice To Haves

Bilingual Spanish is preferred.
Bilingual in English and Spanish is preferred.

Responsibilities

Oversee the operations of multiple centers within the district, ensuring each location adheres to company policies, procedures, and quality standards.
Monitor key performance indicators (KPIs) for each center, including enrollment, revenue, staffing, customer satisfaction, and expenses.
Conduct regular site visits to ensure that centers are well-maintained, compliant with licensing requirements, and operating efficiently.
Drive enrollment initiatives by supporting center directors in executing marketing, community outreach, and family engagement strategies to reach and maintain target enrollment levels.
Analyze staffing needs and optimize scheduling to balance labor costs with enrollment demands, ensuring resources are managed efficiently.
Collaborate with center directors to manage hiring, transitions, and onboarding of staff to maintain continuity of care and foster family satisfaction.
Provide leadership, coaching, and support to center directors, helping them develop management skills and achieve center goals in alignment with company values.
Lead recruitment, training, and development of center directors and district staff, ensuring that each team member embodies the company's values and mission.
Foster a positive and collaborative team culture, encouraging development of talent based on the company's core values, mission, and strategic goals.
Develop and manage budgets for each center within the district, ensuring financial and enrollment targets are met.
Analyze financial reports and work with center directors to implement strategies for improving profitability, controlling costs, and enhancing operational efficiency.
Review and approve expense reports, purchase orders, and other financial documents for the district.
Lead by example to cultivate a district-wide commitment to compliance, safety, and accountability. Ensure that all staff prioritize health and safety standards, adhere to regulatory requirements, and engage in proactive practices to create a secure, welcoming environment for children and families.
Ensure all centers comply with local, state, and federal regulations, as well as company policies related to health, safety, and licensing.
Oversee the implementation of the company's curriculum and educational programs, ensuring consistency and quality across all centers.
Address operational or compliance issues promptly, working with center directors to develop and execute corrective action plans.
Serve as a representative of the company within the district, building positive relationships with parents, community partners, and local organizations.
Support center directors in implementing marketing and community outreach initiatives to drive enrollment and increase brand awareness.
Address parent concerns and feedback in a timely and professional manner, ensuring a high level of customer satisfaction.
Work closely with the COO to develop and execute strategic plans for the district, focusing on growth, operational excellence, and customer satisfaction.
Identify opportunities for new center openings within the district and assist in the planning and execution of new site launches.
Participate in company-wide initiatives and projects aimed at improving overall operations and performance.