District Manager - Colorado

SmartStop Self Storage • Aurora, CO

10d • Hybrid

About The Position

At SmartStop� Self Storage, we believe in embracing change, driving innovation, and elevating every team member�s journey. SmartStop� Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada , with more than 35 million rentable square feet of storage space. Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We�ve earned Newsweek�s Best Customer Service for three consecutive years (2021�2023) and the prestigious Reputation 800 Award (2023) . Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running � a reflection of the feedback we get from the people who matter most: our employees. We�re growing fast � and we want you to grow with us.

Requirements

• Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
• Proven ability to consistently meet and exceed performance standards.
• Excellent communication, interpersonal, and motivational skills.
• Proven ability to lead, develop, and coach staff.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple projects and deal with numerous interruptions.
• Works well under pressure while meeting deadlines consistently.
• Ability to work independently with minimal supervision
• Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
• Exceptional communication, people skills, and time management skills.
• Proficient in MS Office and web-based systems.
• Passion for customer service excellence and coaching staff.

Nice To Haves

• Bachelor�s Degree preferred.

Responsibilities

• Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
• Meets company revenue goals by achieving or exceeding monthly budget expectations.
• Conducts facility audits to ensure physical and operational standards are being met.
• Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
• Recruits, interviews, and hires new staff members.
• Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
• Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions.

Benefits

• Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
• Comprehensive group healthcare includes medical, dental, vision and life insurance.
• 401(k) with a generous employer match.
• Paid Time Off
• Monday thru Friday work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees