Full Time District Manager

OPTIMIZED WASTE REMOVAL LLC•Fort Worth, TX

8d•$50,000 - $60,000•Hybrid

About The Position

We're looking for a District Manager who maintains high standards, takes ownership, and values trust, respect, and accountability. This role requires independent decision-making, strong relationships with team members, and a commitment to outstanding customer service. Our District Managers are empowered to make decisions that best serve our clients, and leadership values their input when improving operations across our properties. At OWR, performance is measured by our five core values: Dependable, Efficient, Loving, Truthful, and Adaptable (DELTA).

Requirements

High school diploma or GED.
Customer service and people management experience (part-time workforce preferred).
Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.
Knowledge of employment law, customer service, and leadership principles.
Strong strategic thinking, integrity, accountability, and work ethic.
Ability to adapt to changing priorities and manage stress effectively.
Excellent verbal and written communication skills.
Ability to build strong teams, hold others accountable, and collaborate across departments.
Strong customer service skills with the ability to empathize with customers and employees.
Flexibility to work a split schedule and remain on call as business needs require.
Pickup truck (required)
Ability to lift and walk with up to 50 lbs.
Ability to walk long distances and climb stairs
Ability to work in inclement weather
Valid driver's license and auto insurance with you as a driver on the policy
Smartphone with a data plan and working camera

Responsibilities

Manage service operations for 20+ apartment communities.
Lead, coach, and oversee 15–30+ Valet Trash Technicians.
Report to the Regional Manager to ensure client satisfaction and operational excellence.
Work remotely and in the field while maintaining a split-shift schedule.
Provide on-call support for technicians and communities.
Recruit, hire, onboard, and develop Service Valets.
Ensure nightly trash and recycling collection is completed.
Conduct property inspections for resident and technician compliance.
Create and manage technician schedules.
Resolve customer concerns quickly and efficiently.
Train and enforce company safety policies while reporting incidents promptly.
Deliver required reports to property staff daily.
Maintain accurate customer, employee, and operational records.
Identify employee development needs through coaching and training.
Lead new community launches, including container distributions.
Travel throughout the assigned district.