DISTRICT MANAGER - SFO Airport

Compass Group•San Francisco, CA

10d•$140,000 - $150,000•Onsite

About The Position

As a District Manager at San Francisco International Airport (SFO), you'll have the unique opportunity to lead a high-performing team across multiple premium airport lounge locations, delivering exceptional hospitality experiences to travelers from around the world. This is more than an operations leadership role. It's a chance to drive business results, influence culture, and create memorable guest experiences in a fast-paced, highly visible environment. In this role, you will provide strategic leadership and operational oversight for multiple accounts, guiding cross-functional teams to achieve excellence in service, financial performance, safety, and client satisfaction. You'll build strong partnerships, lead with innovation, and ensure compliance with all regulatory and company standards while fostering an engaging and inclusive workplace culture. This position supports three airport lounges within San Francisco International Airport, requiring flexibility to work hours as needed to support the operation. Candidates should be comfortable working in a dynamic environment where schedules may vary based on business demands. Airport parking is fully paid for by the company.

Requirements

Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
Bachelor’s degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service or hospitality management
Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies.
Has the ability to think quickly, analytically, strategically, and accurately
Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills
Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
Proficient in the use of Microsoft Suite

Responsibilities

Leads, manages, and encourages a complementary team of General Managers and/or Directors of Dining Services, and their teams, to provide outstanding service
Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.)
May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications
Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability
Serves as representative/brand ambassador of territory; attends client and community engagement events
Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts
Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement
Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems
Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting
Completes required reports on time as outlined by policy
Ensures consistent and fair administration of all policies and procedures