District Manager

Surge Staffing • Harrisburg, PA

7d • Onsite

About The Position

The District Manager is responsible for driving operational performance, sales growth, client development, and team leadership across an assigned group of branch locations within a territory. This role partners closely with branch leadership to develop business strategies, grow revenue, increase profitability, and ensure operational excellence across the district. The District Manager serves as both a sales leader and operational partner — coaching teams, developing talent, supporting business development efforts, and ensuring branch performance aligns with company goals and expectations. This position requires a highly motivated leader who thrives in fast-paced environments, understands workforce solutions, and can effectively balance sales growth, customer relationships, and operational execution.

Requirements

• High school diploma or equivalent required
• Minimum of 3–5 years of leadership experience within staffing and workforce solutions, sales, or multi-unit operations management
• Proven experience managing teams, driving sales growth, and improving operational performance
• Strong business development and relationship-building skills
• Demonstrated success coaching and developing high-performing teams
• Excellent communication, leadership, presentation, and conflict-resolution skills
• Strong organizational and time-management abilities
• Ability to work in a fast-paced, deadline-driven environment
• Self-motivated with strong problem-solving and decision-making skills
• Proficiency with Microsoft Office products and CRM/database systems
• Ability to travel frequently between branch locations and customer sites
• Professional demeanor with strong customer service orientation
• Ability to adapt quickly to changing priorities and business needs

Nice To Haves

• College coursework or business-related degree preferred
• Hands-on leader who can operate strategically while remaining actively involved in branch operations and sales execution
• Understands how to motivate teams, grow markets, strengthen client relationships, and improve operational performance while building a culture of accountability and success
• Experience within staffing, workforce solutions, recruiting, light industrial, logistics, manufacturing, or service-based industries is highly preferred

Responsibilities

• Drive revenue growth and profitability across assigned branch locations
• Partner with Branch Managers and sales teams to develop and execute district-level sales strategies
• Identify opportunities for new business development, account expansion, and client retention
• Conduct joint sales calls and client meetings with branch leadership and sales staff
• Assist branches with prospecting efforts, presentations, proposals, strategies, and closing new business
• Develop action plans for underperforming territories, accounts, or branches
• Support strategic account growth initiatives and help strengthen client relationships
• Build relationships within the local business community through networking, events, and industry involvement
• Lead, coach, mentor, and develop Branch Managers and branch teams
• Hold branches accountable to operational, sales, recruiting, service, and profitability metrics
• Conduct regular branch visits to review performance, staffing levels, customer satisfaction, and operational standards
• Partner with field leadership to improve employee engagement, retention, and branch culture
• Assist with training, and performance management of branch leadership
• Ensure compliance with company policies, procedures, and operational standards
• Monitor branch financial performance, including budgets, margins, payroll, and expense management
• Develop performance improvement plans and corrective action strategies when necessary
• Foster a culture of urgency, accountability, teamwork, and customer service excellence
• Serve as an escalation point for key client concerns or service issues
• Ensure branches are delivering exceptional customer service and workforce solutions
• Partner with branch teams to strengthen client communication and retention efforts
• Assist in resolving operational challenges and customer-related issues quickly and professionally
• Ensure proper implementation and execution of workforce solutions across accounts
• Review branch KPIs, sales activity, profitability, fill ratios, and operational performance regularly
• Accurately maintain required reporting, forecasting, and activity tracking
• Communicate district performance updates and market insights to leadership
• Assist in developing district growth plans and performance strategies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED