District Manager
About The Position
Drive Regional Impact and Step into a District Manager Role in K-12 Food Service! Are you a strategic leader with a passion for food service and people? As a District Manager, you'll oversee operations across multiple school districts, lead high-performing teams, and build strong partnerships with clients and communities. This is a chance to take your multi-unit management skills to the next level while shaping the future of school nutrition and service excellence. This position will oversee foodservice operations at our contracted school districts throughout the Kansas City, MO region. Position Summary The District Manager is responsible for leading food service operations across multiple schools and regions. Reporting to senior leadership, this role focuses on high-level client relationships, operational success, team development, and financial performance. The District Manager ensures that all sites meet company standards while building strategic partnerships and driving growth.
Requirements
- 10+ years of experience in food service, restaurant, or related industry (including multi-unit management)
- Proven success in managing large teams, budgets, and operational outcomes
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Experience with reporting systems, POS platforms, and financial analysis
- Excellent written and verbal communication skills; ability to present to boards and executives
- Valid driver's license, clean driving record, and reliable transportation (driving required)
- Must be able to pass a background check, fingerprinting, and MVR audit
- Strong leadership presence, adaptability, and ability to work independently
Nice To Haves
- Bachelor's degree in hospitality, business, or related field preferred
Responsibilities
- Build strong relationships with district clients and stakeholders
- Develop tailored account plans and lead regular performance reviews with clients
- Ensure delivery of high-quality food service that meets both contract and customer expectations
- Act as liaison between the company and district leadership, school boards, parents, and students
- Oversee strategic account planning, communication, and client satisfaction initiatives
- Manage financial performance of assigned region including budgets, labor, and food costs
- Understand and act on contract terms, identifying risks and negotiating client changes
- Improve productivity and resource planning across sites
- Escalate high-risk issues promptly to senior leadership
- Support budget compliance and growth planning in collaboration with executive leadership
- Coach and support General Managers across the region
- Promote a leadership-driven culture focused on accountability and service excellence
- Foster professional growth and strategic thinking within the team
- Address operational issues, guide through conflict resolution, and maintain strong safety culture
- Actively engage in succession planning and leadership development
- Monitor performance metrics, reports, and KPIs to identify areas for improvement
- Ensure GM compliance with food safety, labor, and operational policies
- Partner with internal departments (HR, Payroll, Accounting, Sales) to support site needs
- Direct, coordinate, and evaluate work assignments and regional operations
- Promote internal collaboration, clear communication, and strong company culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
