District Manager
Astrana Health, Inc.•Spring Valley, NV
•$63,000 - $75,000•Onsite
About The Position
The District Manager is responsible for the operational performance of multiple outpatient clinics within an assigned district. This role provides direct leadership to clinic support staff, including Lead Medical Assistants, Medical Assistants, and Patient Concierge teams, and is accountable for ensuring efficient clinic operations, consistent execution of organizational standards, and achievement of key operational metrics. The District Manager partners closely with providers and cross-functional teams to support a high-quality patient experience and drive continuous improvement across assigned locations.
Requirements
- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field
- Five or more years of healthcare operations experience in a clinic or medical practice setting
- Two or more years of direct supervisory experience
- Strong knowledge of outpatient clinic operations and support staff workflows
- Ability to manage and prioritize responsibilities across multiple clinic locations
- Strong leadership, coaching, and employee relations skills
- Effective problem-solving and decision-making abilities
- Clear and professional written and verbal communication skills
- Ability to partner collaboratively with providers and cross-functional teams
- Adaptability and resilience in fast-paced, changing environments
Nice To Haves
- Multi-site management experience preferred
Responsibilities
- Provide operational oversight for assigned portion of clinics, ensuring alignment with organizational standards, policies, and workflows
- Monitor clinic performance and operational metrics, identifying opportunities for improvement and implementing solutions
- Ensure clinics are consistently prepared for daily operations, patient flow, and service delivery
- Conduct regular site visits to assess clinic operations, address issues, and reinforce expectations
- Directly manage and support all clinic support staff, including Lead Medical Assistants, Medical Assistants, and Patient Concierge teams
- Partner with Lead Medical Assistants to support daily staffing coordination, coverage, and operational execution
- Provide coaching, feedback, and performance management for support staff, including corrective action when necessary
- Support hiring, onboarding, training, and retention of clinic support staff
- Serve as the escalation point for employee relations and operational concerns within assigned clinics
- Drive standardization of processes and workflows across assigned clinics
- Identify best practices and ensure consistent application across locations
- Balance district-level priorities with individual clinic needs to ensure operational effectiveness
- Collaborate with providers on day-to-day operational and clinic support staff needs
- Serve as a liaison between the MSO and providers to clinic support teams to address operational concerns
- Support a positive and productive clinical environment through effective communication and issue resolution
- Escalate provider-related concerns through appropriate leadership channels as needed
- Serve as the primary operational contact for assigned clinics
- Communicate clearly and consistently with clinic teams, leadership, and cross-functional partners
- Lead meetings, huddles, and operational discussions to reinforce priorities and expectations
- Model professional, calm, and decisive leadership in a fast-paced clinical environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
