District Manager

Southwest Foodservice Excellence, LLCPaterson, NJ
Hybrid

About The Position

Drive Regional Impact – Step into a District Manager Role in K-12 Food Service! Are you a strategic leader with a passion for food service and people? As a District Manager, you’ll oversee operations across multiple school districts, lead high-performing teams, and build strong partnerships with clients and communities. This is a chance to take your multi-unit management skills to the next level while shaping the future of school nutrition and service excellence.

Requirements

  • 10+ years of experience in food service, restaurant, or related industry (including multi-unit management)
  • Proven success in managing large teams, budgets, and operational outcomes
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Experience with reporting systems, POS platforms, and financial analysis
  • Excellent written and verbal communication skills; ability to present to boards and executives
  • Valid driver’s license, clean driving record, and reliable transportation (driving required)
  • Must be able to pass a background check, fingerprinting, and MVR audit
  • Strong leadership presence, adaptability, and ability to work independently

Nice To Haves

  • Bachelor’s degree in hospitality, business, or related field preferred

Responsibilities

  • Build strong relationships with district clients and stakeholders
  • Develop tailored account plans and lead regular performance reviews with clients
  • Ensure delivery of high-quality food service that meets both contract and customer expectations
  • Act as liaison between the company and district leadership, school boards, parents, and students
  • Oversee strategic account planning, communication, and client satisfaction initiatives
  • Manage financial performance of assigned region including budgets, labor, and food costs
  • Understand and act on contract terms, identifying risks and negotiating client changes
  • Improve productivity and resource planning across sites
  • Escalate high-risk issues promptly to senior leadership
  • Support budget compliance and growth planning in collaboration with executive leadership
  • Coach and support General Managers across the region
  • Promote a leadership-driven culture focused on accountability and service excellence
  • Foster professional growth and strategic thinking within the team
  • Address operational issues, guide through conflict resolution, and maintain strong safety culture
  • Actively engage in succession planning and leadership development
  • Monitor performance metrics, reports, and KPIs to identify areas for improvement
  • Ensure GM compliance with food safety, labor, and operational policies
  • Partner with internal departments (HR, Payroll, Accounting, Sales) to support site needs
  • Direct, coordinate, and evaluate work assignments and regional operations
  • Promote internal collaboration, clear communication, and strong company culture
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