District Branch Manager - Warner Center

Premier America Credit Union•Los Angeles, CA

3h•$96,500 - $120,000•Onsite

About The Position

The role of the District Manager is responsible for the administration and efficient daily operation of the designated Branch Manager(s) and Branch Staff, including operations, lending, product sales, member service, security and safety in accordance with the Credit Union’s objectives. Lead a team of sales and service professionals to meet and exceed growth goals and service targets. Manage branch budgets, business performance and promote cost effective operations. Develops, directs, and supervises branch staff. This position is a designated Mortgage Loan Originator (MLO), and as such, requires full compliance with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act. The core responsibility is the effective and efficient management of our Warner Center, Reseda and Woodland Hills branches. This is a highly visible position where success will have a significant impact on the organization. Must develop, coach, and lead the branch teams to meet key performance indicators including member satisfaction, efficiency and staffing retention and utilization. Expected to continuously seek out opportunities to drive operational improvement and productivity, and close performance gaps while meeting established goals. Acts as a champion for change within the branches, offering new ideas and continuously developing knowledge and processes to improve the member experience and team member engagement. Responsible for analyzing and preparing data to measure and report performance. Assumes responsibility for establishing and maintaining effective, professional business relations with members.

Requirements

A minimum of five to seven years of banking or financial institution experience
Five years Supervisory/Management experience
High school graduate or equivalent
Understanding of related legal and regulatory requirements
Proven leadership, management, and motivational skills; ability to inspire others to achieve excellence
Strong organizational and time management skills
Ability to prioritize effectively, working in a fast-paced environment
Strong oral and written communication skills, including ease in presenting information to a group
PC Skills: Word, Excel, Microsoft office

Nice To Haves

Additional college coursework in business or finance preferred.

Responsibilities

Administer and efficiently manage the daily operations of designated Branch Manager(s) and Branch Staff, including operations, lending, product sales, member service, security and safety.
Lead a team of sales and service professionals to meet and exceed growth goals and service targets.
Manage branch budgets, business performance, and promote cost-effective operations.
Develop, direct, and supervise branch staff.
Develop, coach, and lead branch teams to meet key performance indicators including member satisfaction, efficiency, and staffing retention and utilization.
Continuously seek out opportunities to drive operational improvement and productivity, and close performance gaps while meeting established goals.
Act as a champion for change within the branches, offering new ideas and continuously developing knowledge and processes to improve the member experience and team member engagement.
Analyze and prepare data to measure and report performance.
Establish and maintain effective, professional business relations with members.