District Manager - Fort Lauderdale

Towne ParkFt. Lauderdale, FL
Hybrid

About The Position

The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives. The District Manager works closely with the Vice President of Operations/Regional Director (depending on division) to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district’s operations.

Requirements

  • Bachelor’s degree from a four-year college or university
  • Minimum of seven (7) years of related experience and/or training; OR Equivalent combination of education and/or experience
  • Knowledge of general business practices including accounting, human resources and client relations
  • Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
  • Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applications
  • Written and verbal communication skills to effectively address all levels within the organization
  • Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company
  • Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
  • Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
  • Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails

Responsibilities

  • Maintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district.
  • Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives.
  • Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park - 25%
  • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district.
  • Assesses work processes regularly to ensure functionality and efficiency.
  • Conducts weekly district staff meetings and other meetings as needed.
  • Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month’s business accurately - 25%
  • Works closely with managers to help them understand how to improve the performance of their sites.
  • Ensures Account Managers understand and meet the expectations of both clients and Towne Park.
  • Collaborates with the Sales department to identify, pursue, and secure business development opportunities - 25%
  • Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites.
  • Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs.
  • Partners with Talent Team in the administration of the district’s recruitment initiatives.
  • Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company - 25%

Benefits

  • medical, dental, and vision insurance
  • accident insurance
  • critical illness insurance
  • hospital indemnity insurance
  • telemedicine benefits
  • company-paid basic life and AD&D insurance
  • short-term and long-term disability
  • 401k retirement savings plan
  • PTO accrual
  • 6 paid holidays
  • up to a maximum of 4 paid floating holidays per calendar year
  • relocation package may be considered
  • annual incentive bonuses
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