District Manager - Gainsville

Ally Waste Services

34d•$40,000 - $50,000•Onsite

About The Position

District Managers at Ally Waste are responsible for overseeing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within their assigned district. This role ensures client satisfaction through ongoing client engagement and direct supervision of a part-time workforce, aiming to provide an elevated living experience for residents. Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of industry experience, driven by core values of family, integrity, grit, elevate, and no-jerks.

Requirements

Ability to manage total service delivery for up to 20 apartment communities
Ability to provide direction and oversight for 15-25 Service Valets
Ability to ensure client satisfaction through ongoing client engagement
Ability to oversee a part-time workforce responsible for service delivery on assigned properties

Responsibilities

Managing the total service delivery for up to 20 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district
Recruiting, hiring and on-boarding Service Valets
Provide on-call support to service valets and communities in the morning, tentatively around 8:30am-12:30pm and in the evening from approximately 7pm-11pm, depending on needs
Ensuring daily/nightly completion of resident door step trash/recycle pick-up for assigned properties
Inspect properties regularly for resident and Service Valet compliance
Makes informed decisions with consideration of customer/associate impact
Takes initiative and applies critical thinking skills to forecast/solve problems and drive results
Ensures maximum quality of service
Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns
Comply with, promote and train on all safety policies and procedures
Report all safety incidents in a thorough and timely manner
Ensure daily delivery of Valet Reports to designated property staff members
Keep timely/accurate customer, associate and operational records
Discusses associate's development needs and subsequently facilitates appropriate support, coaching and/or training opportunities
New community launches, including container distributions
Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.)
Drive to properties within assigned district/region up to 50% of the work day